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The telephone
does not
receive caller
ID or the
telephone
does not show
caller ID during
call waiting.
Caller ID is a subscription
service. You must subscribe
to this service from your
telephone service provider
for this feature to work on
your telephone.
Both your and the caller’s
telephone service
providers must use
equipment compatible
with the caller ID service.
The caller may not be
calling from an area which
supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows Out of
range OR no
pwr at base.
The handset may be out of
range. Move it closer to the
telephone base.
Make sure the power cord
is securely plugged into
the telephone base. Use
a working electrical outlet
not controlled by a wall
switch.
The outgoing
announcement
is not clear.
When recording the
announcement, make sure
you speak in a normal
tone of voice towards the
microphone of the handset.
Make sure there is no
background noise when
recording.
The answering
system does
not answer
after the
correct number
of rings.
Make sure that the
answering system is on.
If toll saver is activated, the
number of rings changes
to two when you have new
messages stored.
If the memory is full or the
system is off, the system will
answer after 10 rings.
If you subscribe to
voicemail service, change
the number of rings
so that your answering
system answers before
your voicemail answers. To
determine how many rings
activate your voicemail,
contact your telephone
service provider.
The answering
system does
not record
messages.
Make sure the answering
system is on. When the
answering system is on,
ANS ON should display on
the handset.
When the answering
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to
voicemail service, change
the number of rings
so that your answering
system answers before
your voicemail service
answers. To determine how
many rings activate your
voicemail service, contact
your telephone service
provider.
The answering
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
Make sure you have set
the date and time. See
Configure your telephone
section.
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