8
Xerox
®
AltaLink
®
C81XX Series Color Multifunction Printer
User Guide
7 Maintenance ........................................................................................................................ 219
General Precautions ............................................................................................................. 220
Cleaning the Printer ............................................................................................................. 221
Cleaning the Printer Exterior .......................................................................................... 221
Cleaning the Printer Interior........................................................................................... 227
Supplies ............................................................................................................................... 232
Consumables ................................................................................................................. 232
Routine Maintenance Items........................................................................................... 232
Ordering Supplies........................................................................................................... 233
Toner Cartridges ............................................................................................................ 233
Waste Container ............................................................................................................ 238
Drum Cartridges ............................................................................................................ 241
Replacing the Transfer Belt Cleaner ................................................................................ 247
Second Bias Transfer Roller ............................................................................................ 252
Fan Filter ....................................................................................................................... 254
Staple Cartridges and Staple Refills ................................................................................ 256
Emptying the Hole Punch Waste Container .................................................................... 267
Recycling Supplies.......................................................................................................... 271
Resetting Supply Life Counters ....................................................................................... 271
Managing the Printer........................................................................................................... 272
Viewing the Meter Reading............................................................................................ 272
Printing the Billing Summary Report............................................................................... 272
Moving the Printer ............................................................................................................... 273
8 Troubleshooting ................................................................................................................... 275
General Troubleshooting ...................................................................................................... 276
Restarting the Printer ..................................................................................................... 276
Printer Has Two Power Switches ..................................................................................... 277
Printer Does Not Power On............................................................................................. 277
Printer Resets or Powers Off Frequently .......................................................................... 278
Printer Does Not Print .................................................................................................... 278
Printing Takes Too Long ................................................................................................. 279
Document Fails to Print.................................................................................................. 280
Document Prints from Wrong Tray ................................................................................. 281
Printer is Making Unusual Noises ................................................................................... 281
Automatic 2-Sided Printing Problems ............................................................................. 282
Date and Time Are Incorrect.......................................................................................... 282
Scanner Errors................................................................................................................ 282
Paper Jams .......................................................................................................................... 283
Locating Paper Jams ...................................................................................................... 283
Minimizing Paper Jams .................................................................................................. 284
Clearing Paper Jams ...................................................................................................... 285
Troubleshooting Paper Jams .......................................................................................... 297
Clearing Finisher Jams ................................................................................................... 301
Print, Copy, and Scan Problems ............................................................................................ 331
Identifying Print, Copy, and Scan Problems .................................................................... 331
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