Xerox Phaser 3610 Service Manual

Troubleshooting
Phaser 3610, WorkCentre 3615 Service Manual 2-279
FIP 1. 295
093-925 Toner CRUM Error
093-926 Toner CRUM ID Error
093-928 Toner Type Error
093-973 Toner Detached
Cause:
093-925: The Toner CRUM error was detected.
093-926: The Toner CRUM ID error was detected.
093-928: The Toner Type Error was detected.
093-973: Toner Detached
Solution:
1. Install the Toner Cartridge properly.
2. If the error persists, ensure that the error is replicated after the printer is powered Off and
then On, and then proceed to the FIP.
3
• Replace the TONER CARTRIDGE.
• Does an error occur?
Go to Step 4.
Troubleshooting
complete.
4
•Replace the DRUM CARTRIDGE.
• Does an error occur?
Replace
(REP 5.6 MCU
PWB)
Troubleshooting
complete.
Step Check and Action Yes No
1
Is the DRUM CARTRIDGE installed properly, with
no foreign substances at the contact point between
the CRUM in the TONER CARTRIDGE and
theTONER DISPENSE CRUM ASSEMBLY?
Go to Step 2.
Reinstall the
TONER CAR-
TRIDGE
2
Is the TONER CARTRIDGE, which is installed in
the device, a genuine product?
Go to Step 3.
Replace the
TONER CAR-
TRIDGE with a
genuine product
3
Is the connection terminal of the CRUM part in the
TONER CARTRIDGE damaged?
Replace the
TONER CAR-
TRIDGE
Go to Step 4.
4
Is the connection terminal of the TONER
DISPENSE CRUM ASSEMBLY damaged?
Replace
(REP 3.2 Toner
Dispense CRUM
Assembly)
Go to Step 5.
Step Check and Action Yes No

Xerox Phaser 3610 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	45 ppm
Maximum duty cycle	110000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Network ready	Yes
Security algorithms	EAP, EAP-TLS, EAP-TTLS, WPA-PSK, WPA2-PSK
Mobile printing technologies	Apple AirPrint
Internal memory	512 MB
Processor frequency	400 MHz
Maximum internal memory	1024 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	56 dB
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet
Optional connectivity	Wireless LAN
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (standby)	52 W
Power consumption (printing)	686 W
Power consumption (PowerSave)	2 W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	15 - 28 °C
Operating relative humidity (H-H)	20 - 70 %
Product color	Blue, White

Weight and Dimensions

Depth	426 mm
Width	393 mm
Height	315 mm
Weight	13000 g