Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
If the problem persists, for online support information, go to www.xerox.com/office/VLB71XXsupport.
SSYYMMPPTTOOMMSS SSOOLLUUTTIIOONNSS
Lines or streaks only present in copies made from the
document feeder.
There is debris on the CVT glass or the second-side
scanning lens assembly. When scanning, the paper
from the document feeder passes over the debris on
the glass surfaces, resulting in lines and streaks. Clean
all glass surfaces with a lint-free cloth. For more
information, refer to Cleaning the Scanner.
Spots present in copies made from the document glass. There is debris on the document glass. When scanning,
the debris creates a spot on the image. Clean all glass
surfaces with a lint-free cloth.
Image is too light or too dark. Adjust the lighten/darken setting.
Image quality is poor when scanning color original
documents.
For best results, select Black & White output.
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Xerox
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VersaLink
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B71XX Series Multifunction Printer User Guide
Troubleshooting