Table of Contents
ix
Busy Lamp Field (BLF) ....................................................................................................... 81
BLF List ................................................................................................................................. 84
Shared Line ......................................................................................................................... 85
Call Recording .................................................................................................................... 86
Hot Desking ........................................................................................................................ 88
Intercom .............................................................................................................................. 90
Outgoing Intercom Calls ................................................................................................ 90
Incoming Intercom Calls ................................................................................................ 90
Automatic Call Distribution (ACD).................................................................................... 92
Messages ............................................................................................................................ 94
Short Message Service (SMS) ...................................................................................... 94
Voice Mail ........................................................................................................................ 96
Message Waiting Indicator (MWI) ............................................................................... 97
Troubleshooting ...................................................................... 99
Regulatory Notices ................................................................103
Service Agreements ........................................................................................................ 103
Limitations of Liability ...................................................................................................... 103
Safety Instructions ............................................................................................................ 103
Appendix A - Time Zones ......................................................105
Index ......................................................................................107