Chapter 8
Troubleshooting
⚫
The Power indicator on the front panel is off after the power button is pressed.
→ Power switch does not turn on.
→ The power adapter is not correctly connected to the device. Be sure to use the
power adapter supplied with the device.
⚫
The green LAN indicator on the side panel is off after the device is powered on.
→ The corresponding LAN link is not established.
→ The Ethernet cable is not correctly connected to the LAN interface.
→ The network device connected to the LAN interface is not powered on.
⚫
The Broadband indicator on the front panel is off after the device is powered
on.
→ The uplink(including DSL uplink or WAN uplink) is not established.
→ The Ethernet cable or DSL telephone cable is not correctly connected to the
broadband interface.
→ Please contact the service provider for help.
⚫
Unable to connect to the network.
→ If the uplink is a WAN link,please check that the Ethernet cable is correctly con-
nected to the broadband interface and the Ethernet cable is correctly connected
to the LAN interface.If the uplink is a DSL link, please check that the DSL tele-
phone cable is correctly connected to the broadband interface and the Ethernet
cable is correctly connected to the LAN interface
→ Check that the Broadband indicator on the front panel is solid green and the Inter-
net indicator on the front panel is solid green.
⚫
Restore the factory default settings.
After the power is on, use a needle to press the button for over 5 seconds to restore
the default factory settings.
⚫
Sometimes, the DSL users cannot access to the Internet normally.
First check whether the ZTE H1600 is in the normal state (Check the indicators ac-
cording to this user manual). If yes, the computer or application network may be
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