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Initial troubleshooting checklist
Use the checklist below to eliminate the possible cause for the problem
you’re encountering.
• AC power is available at the wall outlet?
• Is the power supply module properly installed?
• Is the system power cord properly plugged into the power supply
module socket? and connected to a NEMA 5-15R outlet for
100-120 V or a NEMA 6-15R outlet for 200-240 V?
• Are all peripheral cables correctly connected and secured?
• Did you press the power button to turn the server on (power
indicator should be lit green)?
• Are all device drivers properly installed?
• Is the hard disk drive properly formatted and configured?
• Are the BIOS configuration settings correct?
• Is the operating system properly loaded?
Refer to the operating system documentation.
• Are all hardware components compliant with the tested
components lists?
• Are all internal cables correctly connected and secured?
• Is the processor fully seated in its mainboard socket?
• Are all standoffs in the proper location and not touching any
components, causing a potential short?
• Are all add-in expansion cards fully seated in their slots?
• Are all system jumpers correctly set?
• Are all switch settings on add-in boards and peripheral devices
correct?
To check these settings, refer to the manufacturer’s
documentation that comes with them. If applicable, ensure that
there are no conflicts (e.g., two add-in boards sharing the same
interrupt).
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