Acer Aspire 8943G Series User Manual

Chapter 4 171
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 349.
Symptoms (Verified) Go To
Power On Issue Page 172
No Display Issue Page 173
LCD Failure Page 175
Internal Keyboard Failure Page 176
TouchPad Failure Page 177
Internal Speaker Failure Page 178
Internal Microphone Failure Page 179
USB Failure Page 181
Other Function Failure Page 181
Chapter 4

Acer Aspire 8943G Series Specifications

General

Graphics	ATI Mobility Radeon HD 5850
Storage	Up to 1TB HDD
Operating System	Windows 7 Home Premium
Weight	4.6 kg (10.14 lbs)
LAN	Gigabit Ethernet
Card Reader	5-in-1 card reader
HDMI	Yes
Processor	Intel Core i7
Display	18.4-inch, 1920x1080
RAM	Up to 8GB DDR3
Optical Drive	Blu-ray Disc / DVD-Super Multi DL drive
Audio	Dolby Home Theater v3
Wireless	Wi-Fi 802.11b/g/n
Webcam	Acer Crystal Eye webcam
Battery	8-cell Lithium Ion (Li-Ion) 4800 mAh