● Check the protective conductor connection for proper condition and firm
seating at regular intervals. Replace it, if necessary.
8.2 Service and support
Our service helpdesk at our headquarters in Lohr, Germany, will assist you
with all kinds of enquiries. Out of helpdesk hours please contact our German
service department directly.
Helpdesk Service Hotline Germany Service Hotline Worldwide
Time
1)
Mon. - Fri. 7:00 a.m. - 6:00 p.m.
CET
Mon. - Fri. 6:00 p.m. - 7:00 a.m. CET
Sat. - Sun. 0:00 a.m. - 12:00 p.m.
CET
Outwith Germany please contact
your local sales/service office in
your area first.
For hotline numbers refer to the
sales office addresses on the In‐
ternet.
Phone +49 (0) 9352 40 5060
+49 (0) 171 333 88 26
or
+49 (0) 172 660 04 06
Fax +49 (0) 9352 18 4941 ─
Email service.svc@boschrexroth.de ─
Internet
http://www.boschrexroth.com
You will also find additional notes regarding service, maintenance (e.g. delivery addresses) and training.
1)
Central European Time (CET)
Preparing information
For quick and efficient help please have the following information ready:
● Detailed description of the fault and the circumstances
● Information on the type plate of the affected products, especially type
codes and serial numbers.
● Your phone, fax numbers and email address so we can contact you in
case of questions.
40/49
Maintenance and repair
BA1N Kinetic Energy Buffer
Bosch Rexroth AG R911393267_Edition 01
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