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Confidential
4.3 Troubleshooting for Document Paper Feeding Problems
4.3.1 Multiple documents are fed
4.3.2 Document becomes wrinkled
<User Check>
- Check that paper used for the document is not thinner than the standard. If it is too thin,
use a carrier sheet.
- Check that the document is not damp. If it is damp, dry it or use a carrier sheet.
- Check that the machine is not scanning a glossy paper used in magazines and others.
Step Cause Remedy
1
Connection failure of the double
feeding sensor harness
Reconnect the double feeding sensor
harness.
2
Incorrect parameter setting for the
double feeding sensor
Set the parameter for the double feeding
sensor correctly.
3 Abrasion of the separation pad Replace the separation pad.
4 Abrasion of the pick-up roller Replace the pick-up roller ASSY.
5
Deformation of the front plate
spring
Replace the separation pad cover.
6 Double feeding sensor failure Replace the double feeding sensor.
<User Check>
- Check that the document guide is adjusted to suit the document size.
- Check that the document is not curled.
Step Cause Remedy
1 Abrasion of the pick-up roller Replace the pick-up roller ASSY.