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Brother GTX-4 User Manual

Brother GTX-4
320 pages
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312
Troubleshooting
Error code
Error message Description Remedy
6230 [Machine Error]
It refers to abnormal voltage
in the color heads.
Ascertain whether or not the cable for the heads is
disconnected.
With reference to "7-1-5. Cleaning the internal area
of printer >>P.192", perform the cleaning.
If the problem still persists, please contact your
dealer.
6231 [Machine Error]
It refers to abnormal voltage
in the white heads.
Ascertain whether or not the cable for the heads is
disconnected.
With reference to "7-1-5. Cleaning the internal area
of printer >>P.192", perform the cleaning.
If the problem still persists, please contact your
dealer.
6240 [Machine Error]
It refers to FFC failure in the
color heads.
Ascertain whether or not the cable for the heads is
disconnected.
If the problem still persists even after restarting the
printer, please contact your dealer.
6241 [Machine Error]
It refers to FFC failure in the
white heads.
Ascertain whether or not the cable for the heads is
disconnected.
If the problem still persists even after reactivating
the printer, please contact your dealer.
7000 [Machine Error] It is the system call error.
Make note of the error code and error message,
and please notify it to your dealer.
7012 [Machine Error]
Firmware internal error
occurred.
If the problem still persists even after restarting the
printer, please contact your dealer after noting the
error code and message displayed.
7013 [Machine Error]
It is the general program
error.
Make note of the error code and error message,
and please notify it to your dealer.
7015 [Machine Error]
Because the ongoing print
operation remains unfinished,
the next print data cannot be
printed out.
Send any print data to the printer while the printer
is not performing the printing operation.
In the event that other error codes than those that are mentioned above are displayed or that any of the
above-mentioned errors cannot be remedied even by following the troubleshooting procedures, please contact your
dealer for help.

Table of Contents

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Brother GTX-4 Specifications

General IconGeneral
BrandBrother
ModelGTX-4
CategoryPrinter
LanguageEnglish

Summary

Safety Instructions

1. Safety Indications and Their Meanings

Explains the meaning of safety indications and symbols used in the manual.

2. Notes on Safety

Provides crucial safety precautions regarding electrical hazards and handling.

Basic Precautions

Covers general safety guidelines for using the printer, including avoiding modifications and handling power cords.

Installation Safety

Details safety measures during printer installation, such as environment and grounding.

Printing Safety

Outlines safety precautions related to the printing process, including foreign objects and liquids.

Environmental Requirements

Specifies the necessary environmental conditions for safe and optimal printer operation.

Maintenance Safety

Addresses safety precautions during maintenance procedures, like handling ink and parts.

3. Warning Labels

Describes the warning labels displayed on the printer and their significance for safe operation.

Before Using Your Printer for the First Time

1-1. Be Sure to Read the Following Notes Before Using the Printer

Essential introductory notes and precautions for new users before operating the printer.

About Ink Cartridge

Provides instructions and precautions for handling and inserting ink cartridges.

About Pretreatment

Explains the process and precautions for applying pretreatment to print media.

About Maintenance

Guides users on performing regular maintenance for optimal printer performance and longevity.

About Waste Handling

Details the proper procedures for disposing of printer waste and ink according to regulations.

1-2. Components Included with Printer

Lists all the components that are included in the printer package for the user.

1-3. Other Items You Must Make Available for Use

Specifies additional items and supplies required for printer setup and operation.

About Software

Information about the printer's proprietary software and the need for user agreement.

Name and Function of Each Component

2-1. Front Part

Identifies and describes the components located on the front of the printer.

2-2. Right Side View

Identifies and describes the components visible from the right side of the printer.

2-3. Left Side View/Rear Side View

Identifies and describes the components located on the left side and rear of the printer.

2-4. Inner-side View of Front Cover

Details the components visible on the inner side of the front cover of the printer.

2-5. Bottom View of Platen

Describes the components located on the bottom view of the printer's platen.

2-6. Operation Panel

Explains the function of each button and indicator on the printer's operation panel.

2-6-1. Liquid Crystal Panel

Describes the indications and information displayed on the printer's liquid crystal panel.

Menu List

On-Screen Menu Manipulation

Explains how to navigate and operate the printer's on-screen menu system.

Menu Structure

Outlines the hierarchical structure of the printer's menu options for various functions.

Installation and Preparation

4-1. Installation of Printer

Provides detailed instructions and considerations for the proper installation of the printer.

4-2. Power Supply of Printer

Guides users on connecting and managing the printer's power supply for optimal operation.

4-2-1. Turning On the Power

Step-by-step instructions for safely powering on the printer.

4-2-2. Turning Off the Power

Explains the procedures for turning off the printer in both normal and emergency modes.

4-3. Connection between Printer and PC

Covers the procedures for connecting the printer to a PC via USB or LAN.

4-3-1. Installing Printer Driver onto Your PC

Detailed guide for installing the necessary printer driver software onto a computer.

4-3-2. Connect with USB2.0 Cable

Instructions for establishing a connection between the printer and PC using a USB 2.0 cable.

4-3-3. Connecting via LAN: Static IP Address Setting

Steps for configuring a static IP address for network connection via LAN.

4-3-4. Connecting via LAN: Adding a Printer to PC

Guide on how to add the printer to a PC when connected via a LAN network.

Printer Adjustment Procedures

Outlines various adjustment procedures for optimizing printer performance after connection.

Creating Print Data

5-1. Common Items That Apply to All Software Applications

General guidelines and best practices for creating print data applicable across different software.

5-2. Creating Print Data from Graphix Lab

Specific instructions for creating print data using the Graphix Lab software.

5-2-1. What is Graphix Lab?

Introduces the Graphix Lab software and its capabilities for layout and print data creation.

5-2-5. Editing Text

Details the process of editing text objects within the print data creation software.

5-2-6. Editing Image

Explains how to edit image objects to prepare them for printing.

5-2-7. Creating Print Data (ARX4 File)

Guides on saving print data in the ARX4 file format for direct printing from USB.

5-3. Printer Driver's Setting from Graphix Lab

Covers the configuration settings within the printer driver when using Graphix Lab.

5-3-1. For Graphix Lab: Selecting a Printer

Instructions on how to select the correct printer destination within Graphix Lab settings.

5-3-4. For Graphix Lab: White Ink Settings

Details on adjusting white ink volume and settings within Graphix Lab for optimal print quality.

5-4. Creating Print Data from Other Applications

Instructions for creating print data using applications other than Graphix Lab.

5-4-1. CorelDRAW

Specific guidance for creating print data using CorelDRAW software.

5-4-2. Adobe Photoshop

Specific guidance for creating print data using Adobe Photoshop software.

5-4-3. Adobe Illustrator

Specific guidance for creating print data using Adobe Illustrator software.

5-4-4. Adobe Photoshop Elements

Specific guidance for creating print data using Adobe Photoshop Elements software.

5-5. Printer Driver's Setting from Other Applications

Covers printer driver configuration for applications other than Graphix Lab.

5-5-1. For Other Applications: Selection of Platen Size

Explains how to select the appropriate platen size in the printer driver for various applications.

5-6. How to Use Useful Tools

Introduces and explains the utility of provided tools for color adjustment and print settings.

Basic Printing Procedures

6-1. Basic Printing Process Flow

Outlines the sequential steps involved in the printer's basic printing workflow.

6-2. Tasks to Be Performed Before Starting Print Operation

Details essential checks and preparations required before initiating any printing job.

6-2-1. Confirmation and Disposal of Waste Ink

Instructions for checking and properly disposing of waste ink from the printer.

6-2-2. Confirmation and Replenishment of Cleaning Solution

Guidance on checking and refilling the printer's cleaning solution tank.

6-2-3. Daily Agitation of the White Ink

Explains the necessary daily procedure for stirring white ink to prevent sedimentation.

6-3. Pretreating Process for Print Medium

Covers the process of applying pretreatment to print media for optimal white ink adhesion.

6-3-1. Provisions for Pretreatment

Lists the items required and precautions for the pretreatment process.

6-3-3. Application of Pretreatment

Details the methods and amounts for applying pretreatment to various print media.

6-3-4. Fixation of Pretreatment

Explains the process of fixing the applied pretreatment using heat press or oven.

6-4. Platen Adjustment

Instructions on how to adjust or replace the printer's platens for different media.

6-4-1. Replacing the Currently Used Platen with Another One

Step-by-step guide for removing and installing different platen types.

6-4-2. Platen Height Adjustment

Details how to adjust the platen height for different material thicknesses.

6-4-3. Using the 16X21 Platen

Specific instructions for handling and using the 16X21 platen.

6-5. Placing Print Medium in Position

Guides on correctly positioning the print medium (e.g., T-shirt) on the platen for printing.

6-6. Sending/Loading Print Data

Explains the methods for transferring print data to the printer.

6-6-1. Sending Print Data from ARX4 File Preview

Instructions for sending print data stored in ARX4 format using the file viewer.

6-6-3. Sending Print Data from Other Applications

Guides on sending print data from applications like CorelDRAW, Photoshop, and Illustrator.

6-7. Executing a Printing Job

Covers the procedures for starting and managing print jobs.

6-7-1. Executing a Print Job Once for a Single Print Medium

Details how to perform a single print job for one piece of media.

6-7-2. Executing a Print Job Several Times for Multiple Print Media

Instructions for executing the same print job multiple times for batch printing.

6-8. Removing Printed Matter from Platen

Guides on how to safely remove printed media from the platen.

6-9. Fixation of Ink

Explains the methods for fixing the ink onto the print media using heat press or oven.

Precautions to Keep Good Printing Quality/Use Printer Over the Long Term

7-1. Tasks to Be Performed Regularly

Lists routine maintenance tasks to ensure consistent print quality and printer longevity.

7-1-1. Replacement of Ink Pouch with a New One

Step-by-step guide for replacing an ink pouch when it is empty or needs replacement.

7-1-2. Cleaning the Nozzle Guard, Wiper, Exhaust Cap, and Suction Cap

Detailed instructions for cleaning critical components of the print head assembly.

7-1-3. Replacing the Wiper Cleaner

Guide on how to replace the wiper cleaner component of the printer.

7-1-4. Replacing the Flushing Foam

Instructions for replacing the flushing foam component in the printer.

7-1-5. Cleaning the Internal Area of Printer

Procedures for cleaning the internal parts of the printer to maintain optimal performance.

7-1-6. Replacing the Fan Filter

Guide on how to replace the printer's fan filter for maintaining air quality.

7-2. Tasks to Be Performed When Needed

Covers maintenance tasks that are performed based on specific printer needs or issues.

7-2-1. Print Out of the Nozzle Check Pattern (Checking on the Print Heads)

Instructions for printing a nozzle check pattern to verify print head functionality.

7-2-2. Head Cleaning

Details the process of performing head cleaning to resolve print quality issues.

7-2-3. White Ink Circulation

Explains how to circulate white ink to maintain its quality and prevent clogs.

7-2-4. Cleaning the CR (Carriage) Plate

Guides on cleaning the carriage plate to remove ink contamination.

7-2-5. Replacing the Platen Sheet

Instructions for replacing the platen sheet when it becomes soiled or damaged.

7-3. What to Do in the White Ink Pause Mode

Procedures for managing the printer when white ink usage is temporarily paused.

7-3-1. Disabling White Ink

Steps to disable white ink usage for extended periods to save ink and maintenance.

7-3-2. Reusing White Ink

Instructions for reactivating white ink usage after it has been paused.

7-4. Adjustment

Covers various printer adjustments to ensure optimal print quality and performance.

7-4-1. CR (Carriage) Speed Adjustment

Details how to adjust the carriage speed for proper print head movement.

7-4-2. V-rating Setting

Explains the V-rating setting procedure for print head replacement or setup completion.

7-4-3. Firing Adjustment

Covers adjusting the ejection timing of each print head for optimal performance.

7-4-4. Platen Feed Adjustment

Guides on adjusting the platen feed for consistent media handling during printing.

7-4-5. White/Color Alignment

Instructions for aligning white and color ink print positions for accurate color output.

7-5. When Not Using for a Long Period of Time

Provides procedures for storing the printer properly based on the duration of non-use.

What to Do When Needed

About Menu Layer on the Setting Screen

Describes the menu structure and navigation for printer settings.

8-1. Setting the Print Direction

Explains how to configure the print direction for the print heads.

8-2. Auto Cleaning Setting

Covers the configuration of automatic head cleaning frequency and timing.

8-3. Flushing Interval Setting

Details how to adjust the flushing interval to maintain print quality.

8-4. Flushing Volume Setting

Explains how to adjust the ink volume ejected during flushing operations.

8-5. Print Operation Settings Under Low Temperature

Configuration for low-temperature operation mode to ensure print quality in cold environments.

8-6. Screen Back Light Adjustment

Allows adjustment of the brightness for the printer's liquid crystal panel.

8-7. Setup of Auto Screen Erase Time

Configures the time before the screen and buttons automatically turn off.

8-8. Setting the Menu Timeout Period

Sets the duration before the display returns to the standby screen.

8-9. Speaker Volume Adjustment

Allows adjustment of the printer's speaker volume.

8-10. Setup of Temperature Indication

Configures the unit for displaying ambient temperature.

8-11. Automatic Deletion of Print Data

Enables automatic deletion of print data after a specified number of jobs.

8-12. Settings to Start Printing During Reception of Data

Allows starting print operations before data reception is fully completed.

8-13. Static IP Address Setting

Procedure for setting a static IP address for network configuration.

8-14. Display of Total Printed Sheets

Shows the total count of successful print operations.

8-15. Display of Temperature/Humidity Info

Displays the ambient temperature and humidity information.

8-16. Confirm Network Setting

Allows verification of network configuration details like IP address and MAC address.

8-17. Language Setting

Enables selection of the desired language for the printer display.

8-18. Display of Version

Shows the firmware version, data information, and serial number.

8-18-1. Updating of Firmware

Guides on updating the printer's firmware with new releases.

Troubleshooting

9-1. Troubleshooting Instructions

Provides general guidance and a list of common problems with their remedies.

No Print Data Can Be Sent from PC

Addresses issues related to sending print data from a PC to the printer.

No Printing Job Gets Started Even After Pressing the Print Button

Helps diagnose and resolve issues where the printer does not start printing.

The Power Cannot Be Turned On

Troubleshooting steps for when the printer does not power on.

An Error Occurs Immediately After Activating the Printer

Guidance for resolving errors that appear right after turning on the printer.

No Print Data Can Be Loaded from USB Flash Memory

Troubleshooting steps for issues loading data from a USB flash memory.

An Empty State of an Ink Pouch Cannot Be Detected

Addresses problems with the printer not detecting ink pouch status correctly.

9-2. Solutions to Print Quality Problems

Provides solutions for various print quality issues like light prints, banding, and blurring.

Print is Too Light

Solutions for printouts that are too light or lack color saturation.

Horizontal Stripe (Banding) is Found on Printed Material

Addresses issues causing horizontal stripes or banding in print results.

Blurring is Observed (when printed with [Color Ink Only])

Solutions for blurring issues when printing with color ink only.

Blurring is Observed (when printed with [Color+White Ink])

Solutions for blurring issues when printing with both color and white ink.

Ink Sticks to Such Area Where No Print Data Exists (Ink Stain, Horizontal Stripe, etc.)

Troubleshooting for unwanted ink marks or stains on the print.

Thin Color Cannot Be Printed Out Well Gradually

Addresses problems with printing light or gradient colors effectively.

White Ink is Not Printed Out Evenly

Solutions for uneven printing of white ink.

Whiteness of Print Result is Insufficient

Troubleshooting steps when the whiteness of the printed output is inadequate.

Too Much Luster

Addresses issues related to excessive gloss or luster on the printed surface.

Too Fuzzy

Troubleshooting for print fuzziness, potentially caused by pretreatment or drying issues.

Background White Ink Spreads Out When Printed with [Color+White Ink]

Solutions for white ink spreading into the colored areas.

Printed Surface Cracks After Fixation

Addresses issues where the printed surface cracks after the fixation process.

9-2-1. Recovery Action to Be Taken for Such a Nozzle That Is Unable to Eject Ink-Jet Droplets

Detailed steps for troubleshooting and resolving issues with non-ejecting ink nozzles.

Step 1: Print Out a Nozzle Check Pattern

Guides on printing and analyzing nozzle check patterns to identify issues.

Step 2: Perform the Head Cleaning

Instructions for performing head cleaning as a troubleshooting step.

Step 5: Head Replacement

Guides on replacing the printer's print heads if other troubleshooting steps fail.

9-2-2. White Head Cleaning

Specific instructions for performing white head cleaning to resolve printing problems.

9-2-5. Replacing the Color Filter

Procedure for replacing color filters in the print head assembly.

9-2-6. Replacement of Print Head

Detailed instructions for replacing the printer's print heads.

9-2-8. Re-install the Ink

Steps for re-installing ink cartridges, often required after print head replacement.

9-3. Error Message

A comprehensive list of printer error messages and their corresponding remedies.

Specifications

10-1. Apparatus

Provides technical specifications for the printer's hardware and environmental requirements.

10-2. Software

Lists the software requirements, compatible operating systems, and recommended applications.

10-3. Ink, Maintenance Solution, Cleaning Solution, Pretreatment

Details the specifications and handling precautions for various ink and solution consumables.

10-4. About Consumable Supplies, Optional Items and Replacement Parts

Information on ordering consumable supplies, optional items, and replacement parts.

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