Brother HL-5380DN User Manual

Troubleshooting
130
7
Paper jams and how to clear them 7
If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell
you where to find the jammed paper.
 JAM MP TRAY(1)
Paper jam in the MP tray. (See page 131.)
 JAM TRAY1(2)
Paper jam in the standard paper tray (TRAY 1). (See page 132.)
 JAM TRAY2(3)
Paper jam in the lower tray (TRAY 2). (see page 132.)
 JAM TRAY3(4)
Paper jam in the lower tray (TRAY 3). (See page 132.)
 JAM DUPLEX(5)
Paper jam in the duplex tray. (See page 134.)
 JAM REAR(6)
Paper jam where the paper comes out of the printer. (See page 135.)
 JAM INSIDE(7)
Paper jam inside the printer. (See page 138.)
Check where the jam is and clear the jammed paper as follows.
If the error message still appears on the LCD after you remove the jammed paper, there may be more paper
jammed somewhere else. Check the printer thoroughly.
After you have removed all the jammed paper, open the front cover and then close it again to start printing.
Note
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps
prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams.

Brother HL-5380DN Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Duplex print speed (black, normal quality, A4/US Letter)	6.5 ppm
Memory slots	1
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum duty cycle	- pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Custom media width	76.2 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	116 - 406.4 mm
Paper tray media types	Bond paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (printing)	675 W
Power consumption (PowerSave)	6 W
Display	LCD
Product color	Gray
Standard interfaces	Ethernet, Parallel, USB 2.0
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Package weight	11.980 g
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	393 x 259 x 384 mm