Brother HL-5380DN User Manual

Troubleshooting
141
7
Improving the print quality 7
If you have a print quality problem, print a test page first (see Menu table on page 88). If the printout looks
good, the problem is probably not the printer. Check the interface cable or try the printer on another computer.
This section gives information on the following topics.
Examples of poor print
quality
Recommendation
Faint
 Check the printer’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. See Positioning the printer
on page 5.
 If the whole page is too light, Toner Save Mode may be on. Turn off Toner Save
Mode in the printer Properties tab of the driver.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 107.
 Put in a new drum unit. See Replacing the drum unit on page 113.
 You may clear the problem by wiping the scanner window with a soft cloth. See
Cleaning the inside of the printer on page 119.
Gray background
 Make sure that you use paper that meets our specifications. See About paper on
page 6.
 Check the printer’s environment. Conditions such as high temperatures and high
humidity can increase the amount of background shading. See Positioning the
printer on page 5.
 Put in a new toner cartridge. See Replacing the toner cartridge on page 107.
 Put in a new drum unit. See Replacing the drum unit on page 113.
Ghost
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick print media may cause this problem. See About paper on page 6.
 Make sure that the media type setting in the driver matches the type of paper you
are using. See About paper on page 6.
 Put in a new drum unit. See Replacing the drum unit on page 113.
 The fuser unit may be contaminated. Call Brother Customer Service.
Toner specks
 Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See About paper on page 6.
 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 113.
 The fuser unit may be contaminated. Call Brother Customer Service.

Brother HL-5380DN Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Duplex print speed (black, normal quality, A4/US Letter)	6.5 ppm
Memory slots	1
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum duty cycle	- pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Custom media width	76.2 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	116 - 406.4 mm
Paper tray media types	Bond paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (printing)	675 W
Power consumption (PowerSave)	6 W
Display	LCD
Product color	Gray
Standard interfaces	Ethernet, Parallel, USB 2.0
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Package weight	11.980 g
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	393 x 259 x 384 mm