Brother HL-5380DN User Manual

Troubleshooting
148
7
Solving print problems 7
Problem Recommendation
The printer prints unexpectedly
or it prints garbage data.
 Make sure that the printer cable is not too long. We recommend that you use a
parallel or USB cable that is no longer than 2 meters (6.5 feet).
 Make sure that the printer cable is not damaged or broken.
 If you are using an interface-switching device, remove it. Connect your computer
directly to your printer, and then try again.
 Make sure that you have chosen the correct printer driver with ‘Set as Default
Printer’.
 Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
 Turn off the Status Monitor.
The printer cannot print full
pages of a document. An error
message MEMORY FULL
appears.
 Press Go to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. (See Buttons on
page 78.)
 Reduce the complexity of your document or cut the print resolution.
 Add more memory. (See Installing extra memory on page 102.)
The printer cannot print full
pages of a document. An error
message PRINT OVERRUN
appears.
 Press Go to print the remaining data in the printer memory. Cancel the print job
if you want to delete the remaining data in the printer memory. See Buttons on
page 78.
 Reduce the complexity of your document or cut the print resolution.
 Add more memory. See Installing extra memory on page 102.
 Set page protection to Auto by using the supplied Windows
®
driver or control
panel.
 Change the following settings in the supplied Windows
®
driver and try again. The
best combination of these settings will vary depending on your document:
 Graphics
1
 TrueType Mode
1
 Use Printer TrueType
®
Fonts
1
Choose the Basic tab, choose Manual in Print Settings, and then click Manual Settings....
The headers or footers appear
when the document displays on
the screen but they do not show
up when it is printed.
 Adjust the top and bottom margins of your document.

Brother HL-5380DN Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Duplex print speed (black, normal quality, A4/US Letter)	6.5 ppm
Memory slots	1
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum duty cycle	- pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Custom media width	76.2 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	116 - 406.4 mm
Paper tray media types	Bond paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (printing)	675 W
Power consumption (PowerSave)	6 W
Display	LCD
Product color	Gray
Standard interfaces	Ethernet, Parallel, USB 2.0
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Package weight	11.980 g
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	393 x 259 x 384 mm