Canon MAXIFY GX5050 - Errors and Messages

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Errors and Messages

Four-Digit Alphanumeric Code Is Displayed on LCD

When Error Occurred

Message Is Displayed

342

Main Page

Table of Contents2
Using Online Manual8
Symbols Used in this Document9
Touch-Enabled Device Users (Windows)10
Trademarks and Licenses11
Printing Network Settings30
Default Network Settings36
Connecting with Wireless Direct38
Switching Printer's Connection to Network or Terminal Devices43
Easy Understanding Network Connections45
Restrictions48
Network Connection Tips (Windows/Macos)50
Detect same Printer Name51
Setting up IEEE802.1X/EAP (WPA/WPA2 Enterprise)54
Wi-Fi Connection Assistant (Windows)58
Wi-Fi Connection Assistant59
Starting up Wi-Fi Connection Assistant60
Diagnosing and Repairing Network Settings61
Performing/Changing Network Settings62
Canon Wi-Fi Connection Assistant Screen63
Performing Network Settings67
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings68
Performing/Changing Wi-Fi Settings71
Assigning Printer Information76
List of Models Which Does Not Support Diagnosis and Repair Function77
List of Models Which Does Not Support Ipv6 Configuration Via USB Connection78
Handling Paper, Ink Tanks, Etc80
Loading Paper81
Paper Sources82
Loading Photo Paper / Plain Paper in Rear Tray83
Loading Plain Paper in Cassette88
Loading Envelopes in Rear Tray93
Refilling Ink Tanks97
Refilling Ink Tanks98
Checking Ink Level104
Ink Tips105
If Printing Is Faint or Uneven106
Maintenance Procedure107
Printing the Nozzle Check Pattern110
Examining the Nozzle Check Pattern111
Cleaning the Print Head112
Deep Print Head Cleaning113
Aligning the Print Head114
Cleaning115
Cleaning Paper Feed Rollers116
Cleaning Inside the Printer (Bottom Plate Cleaning)118
Replacing Maintenance Cartridge121
Checking Maintenance Cartridge Status on LCD125
Overview126
Safety127
Safety Precautions128
Regulatory Information131
Weee133
Handling Precautions146
Legal Restrictions on Printing147
Printer Handling Precautions148
Transporting Your Printer149
When Repairing, Lending, or Disposing of the Printer152
Keeping Print Quality High153
Main Components and Their Use154
Main Components155
Front View156
Rear View157
Inside View158
Operation Panel160
Power Supply161
Checking that Power Is on162
Turning the Printer on and off163
Checking the Power Plug/Power Cord165
Unplugging the Printer166
LCD and Operation Panel167
Entering Numbers, Letters, and Symbols169
Changing Settings170
Changing Printer Settings from Your Computer (Windows)171
Changing the Print Options172
Registering a Frequently Used Printing Profile173
Managing the Printer Power175
Changing the Printer Operation Mode177
Changing Settings from Operation Panel179
Changing Settings from Operation Panel180
Setting Items on Operation Panel181
Print Settings182
LAN Settings183
Other Dev. Settings187
Language Selection189
Firmware Update190
Admin Pwd. Settings191
Reset Setting193
Feed Settings194
Ink Level Monitor195
ECO Settings196
Quiet Setting198
System Information199
Checking the Total Number of Uses of Printer200
Specifications201
Information about Paper204
Supported Media Types205
Paper Load Limit208
Unsupported Media Types210
Handling Paper211
Economy Mode212
Printing213
Printing from Computer214
Printing from Application Software (Windows Printer Driver)215
Basic Printing Setup216
Paper Settings on the Printer Driver and the Printer (Media Type)220
Paper Settings on the Printer Driver and the Printer (Paper Size)222
Various Printing Methods224
Setting a Page Size and Orientation225
Setting the Number of Copies and Printing Order226
Scaled Printing228
Page Layout Printing230
Duplex Printing232
Setting up Envelope Printing235
Printing on Postcards237
Overview of the Printer Driver239
Canon IJ Printer Driver240
Opening Printer Driver's Setup Screen241
Canon IJ Status Monitor242
Instructions for Use (Printer Driver)244
Printer Driver Description246
Quick Setup Tab Description247
Main Tab Description253
Page Setup Tab Description257
Maintenance Tab Description269
Canon IJ Status Monitor Description271
Installing the Printer Driver274
Printing Using Canon Application Software275
Printing from Smartphone/Tablet276
Paper Settings277
Frequently Asked Questions280
Network FAQ283
Network Communication Problems286
Cannot Find Printer on Network (Windows/Macos)287
Cannot Find Printer on Network288
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via USB)292
Wireless Router Problems294
Network Key (Password) Unknown295
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings297
Printer Settings/Smartphone/Tablet Troubles for Network299
Solve Network Troubles with the Printer's Diagnostic Functions300
Checking Network Information of Printer307
Restoring Printer's LAN Settings to Defaults310
Problems While Printing (Scanning) from Smartphone/Tablet311
Cannot Print (Scan) from Smartphone/Tablet312
Printing Problems316
Printer Does Not Print317
Printer Does Not Pick up or Feed the Paper/"No Paper" Error320
Printout (Copy) Results Are Unsatisfactory323
Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks326
Printed in Black and White328
Lines Are Misaligned/Distorted329
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl330
Mechanical Problems333
Printer Does Not Turn on334
Printer Turns off Unexpectedly or Repeatedly335
USB Connection Problems336
Wrong Language Appears in LCD338
Installation and Download Problems339
Failed to MP Drivers (Printer Driver) Installation (Windows)340
Updating MP Drivers (Printer Driver) in Network Environment (Windows)341
Errors and Messages342
Four-Digit Alphanumeric Code Is Displayed on LCD343
When Error Occurred344
Message Is Displayed345
Repairing Your Printer348
List of Support Codes for Printer Errors352
What to Do When Paper Is Jammed354
Removing Jammed Paper Inside Printer358
Removing Jammed Paper from Rear Side362
Shipping Tape Etc. Are Still Attached (1890)379

Canon MAXIFY GX5050 - Errors and Messages

Table of Contents

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