Canon PIXMA TR4520 - Problems Receiving Faxes

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Problems Receiving Faxes

Cannot Receive a Fax, Cannot Print a Fax

511

Main Page

Table of Contents2
Using Online Manual11
Symbols Used in this Document12
Touch-Enabled Device Users (Windows)13
Trademarks and Licenses14
Basic Operation28
Printing Photos from a Computer29
Printing Photos from a Smartphone/Tablet35
Copying39
Faxing44
Network46
Restrictions48
Network Connection Tips50
Default Network Settings51
Detect same Printer Name53
Connects to Another Computer Via Lan/Changes from USB to LAN Connection54
Printing Network Settings55
Reconfiguration Method of Wi-Fi Connection59
IJ Network Device Setup Utility (Windows)60
IJ Network Device Setup Utility61
Starting up IJ Network Device Setup Utility62
Diagnosing and Repairing Network Settings63
Performing/Changing Network Settings64
Canon IJ Network Device Setup Utility Screen65
Performing Network Settings69
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings70
Performing/Changing Wi-Fi Settings73
Assigning Printer Information78
List of Models Which Does Not Support Diagnosis and Repair Function79
Handling Paper, Originals, FINE Cartridges, Etc80
Loading Paper81
Loading Plain Paper82
Loading Photo Paper87
Loading Envelopes93
Loading Originals98
Where to Load Originals99
Loading Originals on Platen100
Loading Documents in the ADF (Auto Document Feeder)102
Loading Based on Use104
Supported Originals107
Replacing a FINE Cartridge109
Replacing a FINE Cartridge110
Checking Ink Status on the LCD116
Ink Tips117
If Printing Is Faint or Uneven118
Maintenance Procedure119
Printing the Nozzle Check Pattern122
Examining the Nozzle Check Pattern123
Cleaning the Print Head124
Deep Print Head Cleaning125
Aligning the Print Head126
Cleaning129
Cleaning Paper Feed Rollers130
Cleaning Inside the Printer (Bottom Plate Cleaning)132
Overview134
Safety135
Safety Precautions136
Regulatory Information139
Weee (Eu&Eea)142
Handling Precautions153
Legal Restrictions on Scanning/Copying154
Transporting Your Printer155
When Repairing, Lending, or Disposing of the Printer157
Keeping Print Quality High158
Main Components and Their Use159
Main Components160
Front View161
Rear View163
Inside View164
Operation Panel165
Power Supply167
Checking that Power Is on168
Turning the Printer on and off169
Checking the Power Plug/Power Cord171
Unplugging the Printer172
LCD and Operation Panel173
Entering Numbers, Letters, and Symbols175
Changing Settings178
Changing Printer Settings from Your Computer (Windows)179
Changing the Print Options180
Registering a Frequently Used Printing Profile181
Setting the FINE Cartridge to be Used183
Managing the Printer Power184
Changing the Printer Operation Mode186
Changing Settings from Operation Panel188
Changing Settings from Operation Panel189
Setting Items on Operation Panel190
FAX Settings191
Print Settings196
LAN Settings197
Other Dev. Settings200
Language Selection202
Firmware Update203
Reset Setting204
Feed Settings206
Web Service Setup207
ECO Settings208
Quiet Setting210
System Information211
Specifications212
Information about Paper217
Supported Media Types218
Paper Load Limit220
Unsupported Media Types222
Handling Paper223
Printing224
Printing from Computer225
Printing from Application Software (Windows Printer Driver)226
Basic Printing Setup227
Paper Settings on the Printer Driver and the Printer (Media Type)230
Paper Settings on the Printer Driver and the Printer (Paper Size)232
Various Printing Methods233
Setting a Page Size and Orientation234
Setting the Number of Copies and Printing Order235
Execute Borderless Printing237
Scaled Printing240
Page Layout Printing243
Tiling/Poster Printing245
Duplex Printing248
Setting up Envelope Printing252
Printing on Postcards254
Overview of the Printer Driver256
Canon IJ Printer Driver257
Opening Printer Driver's Setup Screen258
Canon IJ Status Monitor259
Checking Ink Status from Your Computer261
Instructions for Use (Printer Driver)262
Printer Driver Description264
Quick Setup Tab Description265
Main Tab Description272
Page Setup Tab Description277
Maintenance Tab Description289
Canon IJ Status Monitor Description291
Installing the MP Drivers294
Printing Using Canon Application Software295
Printing Using a Web Service296
Printing from Smartphone/Tablet297
Printing/Scanning with Wireless Direct298
Paper Settings302
Copying305
Making Copies306
Setting Items for Copying308
Scanning311
Scanning from Computer (Windows)312
Scanning According to Item Type or Purpose (IJ Scan Utility)313
IJ Scan Utility Features314
Scanning Easily (Auto Scan)316
Scanning Documents and Photos317
Creating/Editing PDF Files318
Scanning Using Application Software (Scangear)321
What Is Scangear (Scanner Driver)322
Starting Scangear (Scanner Driver)324
Scanning in Basic Mode325
Scangear (Scanner Driver) Screens328
Basic Mode Tab329
Advanced Mode Tab337
General Notes (Scanner Driver)343
Scanning Tips345
Positioning Originals (Scanning from Computer)346
Network Scan Settings349
Scanning Using Smartphone/Tablet353
Faxing354
Preparing for Faxing355
Connecting Telephone Line356
Setting Telephone Line Type360
Setting Receive Mode362
Setting Sender Information367
Registering Recipients372
Registering Recipients Using Operation Panel of Printer373
Registering Fax/Telephone Number of Recipients374
Registering Recipients in Group Dial377
Changing Registered Information380
Deleting Registered Information382
Printing List of Registered Destinations383
Registering Recipients Using Speed Dial Utility2 (Windows)384
Starting up Speed Dial Utility2385
Speed Dial Utility2 Dialog Box386
Saving Registered Telephone Directory on Printer to Your Computer388
Registering a Fax/Telephone Number Using Speed Dial Utility2389
Changing a Fax/Telephone Number Using Speed Dial Utility2391
Deleting a Fax/Telephone Number Using Speed Dial Utility2393
Changing Sender Information Using Speed Dial Utility2394
Registering/Changing Rejected Number Using Speed Dial Utility2395
Registering Telephone Directory Has Been Saved on Your Computer to Printer396
Sending Faxes Using Operation Panel of Printer397
Sending Faxes by Entering Fax/Telephone Number398
Resending Faxes (Redialing Busy Number)401
Setting Items for Sending Faxes403
Sending Faxes from Computer (Windows)405
Sending a FAX (Fax Driver)406
Creating an Address Book (Fax Driver)409
Edit or Remove a Recipient from an Address Book (Fax Driver)413
Search for a Recipient in an Address Book (Fax Driver)416
Cannot Send Faxes from Computer418
How to Open the Setting Screen of the Fax Driver420
General Notes (Fax Driver)422
Receiving Faxes423
Receiving Faxes424
Changing Paper Settings429
Memory Reception431
Other Useful Fax Functions433
Document Stored in Printer's Memory434
Printing Document in Printer's Memory435
Deleting Document in Printer's Memory437
Frequently Asked Questions439
Network Settings and Common Problems441
Network Communication Problems443
Cannot Find Printer on Network444
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)445
Printer's Wi-Fi Settings445
Printer's IP Address445
Power Status446
PC Network Connection447
Wi-Fi Environment449
Security Software Settings452
Wireless Router Settings453
Cannot Proceed Beyond Printer Connection Screen454
Cannot Find Printer While Using Wi-Fi456
Network Connection Problems459
Printer Suddenly Stopped Working for some Reason460
Network Key (Password) Unknown465
Printer Cannot be Used after Replacing Wireless Router or Changed Router Settings467
Other Network Problems469
Checking Network Information470
Restoring to Factory Defaults473
Problems While Printing/Scanning from Smartphone/Tablet474
Cannot Print/Scan from Smartphone/Tablet475
Printing Problems479
Printer Does Not Print480
Ink Does Not Come out482
Paper Does Not Feed Properly/"No Paper" Error484
Printout Results Are Unsatisfactory487
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines489
Colors Are Unclear493
Lines Are Misaligned/Distorted495
Paper Is Smudged / Printed Surface Is Scratched496
Vertical Line Next to Image500
Scanning Problems (Windows)501
Scanning Problems502
Scanner Does Not Work503
Scangear (Scanner Driver) Does Not Start504
Faxing Problems505
Problems Sending Faxes506
Cannot Send a Fax507
Errors Often Occur When Send a Fax510
Problems Receiving Faxes511
Cannot Receive a Fax, Cannot Print a Fax512
Telephone Problems515
Cannot Dial516
Telephone Disconnects During a Call517
Poor Quality Fax Received518
Mechanical Problems519
Printer Does Not Turn on520
Printer Turns off Unexpectedly or Repeatedly521
USB Connection Problems523
Cannot Communicate with Printer Via USB524
Wrong Language Appears in LCD525
Installation and Download Problems526
Failed to MP Drivers Installation (Windows)527
Updating MP Drivers in Network Environment (Windows)529
Errors and Messages530
An Error Occurs531
Message (Support Code) Appears532
List of Support Code for Error535
List of Support Code for Error (Paper Jams)537
Paper Is Jammed Inside Printer542
Removing Jammed Paper from Rear Side545
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5B02569

Canon PIXMA TR4520 - Problems Receiving Faxes

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