Cisco 7962G User Manual

2 OL-22333-01
Viewing Phone Administration Data
Your system administrator may ask you to access administration data on your phone for
troubleshooting purposes.
The phone shows an
error message when
you attempt to set up
Call Forward All
Your phone may reject your attempt to set up Call Forward All directly on
the phone if the target number that you enter would create a Call Forward
All loop or would exceed the maximum number of links permitted in a Call
Forward All chain (also known as a maximum hop count). Ask your system
administrator for details.
The phone screen
display appears too
light or too dark to read
If you save a very light or very dark phone screen contrast accidentally, you
may not be able to see the phone screen display. Use the following
procedure to adjust the contrast.
For Cisco Unified IP Phones 7961G, 7961G-GE, 7941G, and 7941G-GE:
1. Choose .
2. Press 1, 3 on the keypad.
3. Press until you can see the phone screen display.
4. Press Save.
For Cisco Unified IP Phones 7962G and 7942G:
1. Choose .
2. Press 1, 4 on the keypad.
3. Press until you can see the phone screen display.
4. Press Save.
The phone screen
appears blank and the
Display button is lit
The phone screen appears blank and the Display button flashes. The phone
is powered down (sleeping) to save energy. The phone will power up
(wake) when the system sends the wake up message. You cannot wake the
phone before its scheduled power up time. To wake up the phone plug in
the power adapter. Unplug-plug would not wake up the phone while
sleeping.
Your phone displays
“Security Error”
Your phone firmware has identified an internal error. To wake up the
phone plug in the power adapter. Unplug-plug would not wake up the
phone while sleeping. If the message persists, contact your system
administrator.
Symptom Explanation

Cisco 7962G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Case material	ABS
Product color	Black, Grey
Wall mountable	Yes
Bluetooth	No
Security algorithms	128-bit AES, 802.1x RADIUS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Ethernet LAN (RJ-45) ports	2
Voice codecs	G.711, G.711a, G.722, G.729A, G.729ab, iLBC
Volume control	Digital
Display diagonal	5 \
Display resolution	320 x 222 pixels
Display number of colors	Monochrome
Caller ID	-
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	203.2 mm
Width	266.7 mm
Height	152.4 mm
Weight	1600 g