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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
SPANTREE_VLAN_SW Messages
SPANTREE_VLAN_SW Messages
Error Message SPANTREE_VLAN_SW-2-MAX_INSTANCE: Platform limit of [dec] STP instances
exceeded. No instance created for [chars] (port [chars]).
Explanation The number of currently active VLAN spanning-tree instances has reached a
platform-specific limit. No additional VLAN instances are created until the existing number of
instances drops below the platform limit. [dec] is the spanning-tree instance limit, the first [chars]
is the smallest VLAN ID of those VLANs that cannot have spanning-tree instances created, and the
second [chars] is the port number.
Recommended Action Reduce the number of currently active spanning-tree instances by either
disabling some of the currently active spanning-tree instances or deleting the VLANs associated
with them. You must manually enable the spanning trees that could not be created because of limited
instances.
STACKMGR Messages
Note These messages apply only to Catalyst 3750-X and 3750-E switches.
Error Message STACKMGR-3-HDM_GET_DEVICE_RECORD_FAIL: Device Manager could not get
device record.
Explanation This switch could not get the device record for some or all other switches in the stack.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message STACKMGR-3-MSG_FAIL: Failed to retrieve stack message from port-asic
[dec] in direction [dec].
Explanation The stack manager module did not retrieve stack messages. The first [dec] is the ASIC
ID, and the second [dec] is the direction.
Recommended Action No action is required.
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