Cisco Catalyst 3750-X Message Guide

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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
PHY Messages
Error Message PAGP_DUAL_ACTIVE-3-REGISTRY_ADD_ERR: Failure in adding to [chars]
registry
Explanation The switch could not add a function to the registry. [chars] is the registry name.
Recommended Action No action is required.
PHY Messages
Error Message PHY-4-BADTRANSCEIVER: An inappropriate transceiver has been inserted
in interface [chars].
Explanation A transceiver that should not be used is in the specified interface.
Recommended Action Remove the transceiver. If the transceiver is a Cisco device, contact your Cisco
technical support representative.
Error Message PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP
interface [chars].
Explanation The SFP module was identified as a Cisco SFP module, but the system cannot read the
vendor data information to verify whether it is correct. [chars] is the interface in which the SFP
module is installed.
Recommended Action Remove and then reinsert the SFP module. If it fails again with the same error
message, the SFP module might be defective.
Error Message PHY-4-EXCESSIVE_ERRORS: Excessive FCS, data, or idle word errors found
on interface [chars].
Explanation The system detected excessive frame check sequence (FCS), data word, or idle word
errors on the specified interface. [chars] is the interface.
Recommended Action Enter the show interface privileged EXEC command on the specified
interface, and check for cyclic redundancy check (CRC) and other input errors. If errors are
excessive, enter the shutdown interface configuration command and then the no shutdown interface
configuration command to reset the interface.
Error Message PHY-4-MODULE_DUP: SFPs in [chars] and in [chars] have duplicate
vendor-id and serial numbers.
Explanation The SFP module was identified as a Cisco SFP module, but its vendor ID and serial
number match that of another SFP module in the system. The first [chars] is the interface in which
the SFP module is installed, the second [chars] is the interface where the duplicate SFP module is
installed.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or

Cisco Catalyst 3750-X Specifications

General

Brand	Cisco
Model	Catalyst 3750-X
Category	Switch
Language	English