Cisco Catalyst 3750-X Message Guide

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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
ILPOWER Messages
ILPOWER Messages
Error Message ILPOWER-3-CONTROLLER_ERR: Controller error, Controller number [dec]:
[chars].
Explanation An error reported or caused by the PoE controller is detected. [dec] is the controller
instance, which is 0 to 5 on a 24-port PoE switch and 0
to 11 on a 48-port PoE switch. [chars]
describes the error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message ILPOWER-3-CONTROLLER_IF_ERR: Controller interface error, [chars]:
[chars].
Explanation An interface error is detected between the PoE controller and the system. The first
[chars] is the interface. The second [chars] describes the error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message ILPOWER-3-CONTROLLER_PORT_ERR:Controller port error, Interface
Fa0/7:Power given, but link is not up.
Explanation The inline-power-controller reported an error on an interface.
Recommended Action Enter the shutdown and no shutdown interface configuration commands on
the affected interfaces. Upgrade to Cisco IOS Release12.1(14)EA1 or later, which provides an
electrostatic discharge (ESD) recovery mechanism.
Error Message ILPOWER-3-CONTROLLER_POST_ERR: Inline Power Feature is disabled on
this switch because Power On Self Test (POST) failed on this switch. Please consult
TECH support for further assistance
Explanation An error reported or caused by the Power over Ethernet (PoE) controller is detected
during power-on self-test (POST).
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or

Cisco Catalyst 3750-X Specifications

General

Brand	Cisco
Model	Catalyst 3750-X
Category	Switch
Language	English