Name: Cisco CSR 1000v Series
Brand: Cisco
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Enabling and Disabling Call Home

SUMMARY STEPS

configure terminal

service call-home

no service call-home

DETAILED STEPS

PurposeCommand or Action

Enters global configuration mode.configure terminal

Example:

Router# configure terminal

Step 1

Enables the Call Home feature. By default, Call

Home is disabled.

service call-home

Example:

Router(config)# service call-home

Step 2

Disables the Call Home feature.no service call-home

Example:

Router(config)# no service call-home

Step 3

Configuring Contact Information

Each router must include a contact email address (except if Call Home is enabled in anonymous mode). You

can optionally include a phone number, street address, contract ID, customer ID, and site ID.

To assign the contact information, perform the following steps:

Cisco CSR 1000v Series Cloud Services Router Software Configuration Guide

234

Configuring Call Home for the Cisco CSR 1000v

Enabling and Disabling Call Home

Default Chapter4
- Table of Contents4
- Related Documentation13
- Document Conventions14
- Re-Establishing Connectivity-Method14
  - Obtaining Documentation and Submitting a Service Request16
  - Router Interfaces19
- Cisco CSR 1000V and Hypervisor Limitations for Cisco IOS XE Release 3.9S37
- Server Requirements38
- Cisco Software Licensing (CSL)39
  - Later45
  - Evaluation Licenses-Cisco IOS XE 3.12S and Earlier47
- Cisco Smart Licensing47
- Differences between Cisco CSR 1000V Series and ASR 1000 Series47
- Supported Cisco IOS XE Technologies49
- Management Support60
- Cisco Unified Computing System (UCS) Products62
- Finding Support Information for Platforms and Cisco Software Images63
Chapter 3 Using Cisco IOS XE Software65
- Using Cisco IOS XE Software65
- Finding Command Options68
- NVRAM File Security72
Chapter 4 Installation Overview73
- Introduction73
- Obtaining the Cisco CSR 1000V VM Image75
- Cisco CSR 1000V Installation Files75
- Cisco CSR 1000V Installation Options76
- Guidelines and Limitations78
- ROMMON and the Cisco CSR 1000V78
  - Where to Go Next78
Installing the Cisco CSR 1000V in Vmware Esxi Environments81
- Vmware Esxi Support Information81
- Vmware Requirements-Cisco IOS XE Everest 16.682
- Supported Vmware Features and Operations83
- Deploying the Cisco CSR 1000V OVA to the VM88
- Increasing Performance on Vmware Esxi Configurations106
- Vmware Requirements-Cisco IOS XE Everest 16.5106
- Vmware Requirements-Cisco IOS XE Everest 16.4107
- Vmware Requirements-Cisco IOS XE Denali 16.3108
- Vmware Requirements-Cisco IOS XE 3.X109
- Vmware VM Requirements-Cisco IOS XE 3.X111
- Installation Requirements-Cisco IOS XE 3.X113
Installing the Cisco CSR 1000V in Citrix Xenserver Environments117
- Citrix Xenserver Support Information117
- Installation Requirements for Citrix Xenserver: Cisco IOS XE Everest118
- Manually Creating the Cisco CSR 1000V VM Using the .Iso File (Citrix Xenserver)119
- Installation Requirements for Citrix Xenserver: Cisco IOS XE Everest121
- Installation Requirements for Citrix Xenserver: Cisco IOS XE121
- Installation Requirements for Citrix Xenserver: Cisco IOS XE 16.3122
- Installation Requirements for Citrix Xenserver: Cisco IOS XE 3.X123
Installing the Cisco CSR 1000V in KVM Environments125
- Kernel Virtual Machine Support Information125
- KVM Support on Openstack126
- Installation Requirements for KVM-Cisco IOS XE Everest 16.6126
- Creating a Cisco CSR 1000V KVM Instance127
- Creating the Cisco CSR 1000V on Openstack134
- Bootstrapping the CSR Configuration138
- Increasing Performance on KVM Configurations141
- Cloning the VM142
- Installation Requirements for KVM-Cisco IOS XE Everest 16.5142
- Installation Requirements for KVM-Cisco IOS XE Denali 16.4143
- Installation Requirements for KVM-Cisco IOS XE 3.X144
Installing the Cisco CSR 1000V in Microsoft Hyper-V Environments147
- Microsoft Hyper-V Support Information147
- Microsoft Hyper-V Limitations148
- Installation Requirements for Microsoft Hyper-V-Cisco IOS XE Everest148
- Manually Creating the Cisco CSR 1000V VM Using the .Iso File (Microsoft Hyper-V)149
- Installation Requirements for Microsoft Hyper-V-Cisco IOS XE Everest153
- Installation Requirements for Microsoft Hyper-V-Cisco IOS XE Everest154
- Installation Requirements for Microsoft Hyper-V-Cisco IOS XE Denali155
- Installation Requirements for Microsoft Hyper-V-Cisco IOS XE155
Booting the Cisco CSR 1000V and Accessing the Console157
- Booting the Cisco CSR 1000V as the VM157
- Accessing the Cisco CSR 1000V Console160
- License Installation166
C H a P T E167
Installing Cisco CSR 1000V Licenses167
- Activating Cisco CSR 1000V Licenses168
- Cisco Software Licensing (CSL)168
  - Installing CSL Evaluation Licenses for Cisco IOS XE 3.13S and Later168
  - Installing CSL Regular Licenses for Cisco IOS XE 3.13S and Later171
  - Configuring an Interface for 10 Gbps Maximum Throughput173
  - Installing CSL Feature Add-On Licenses for Cisco IOS XE 3.13S and Later174
- Troubleshooting CSL License Issues182
  - Determining the License Status182
  - Migrating Technology Package Licenses to Cisco IOS XE 3.13S182
  - Determining the AWS License Type183
- Cisco Smart Licensing184
- Prerequisites for Cisco Smart Licensing184
- Configuring Call Home for Smart Licensing184
- Enabling Cisco Smart Licensing186
- Registering the Router with the Cisco Licensing Cloud187
- Registering the Router with the Cisco Licensing Cloud (CSSM Satellite)188
  - Configured190
  - Re-Establishing Connectivity-Method 1190
    - Re-Establishing Connectivity to the Cisco Smart Call Home Server When Ipv6 Is Configured190
    - Re-Establishing Connectivity—Method 2191
- Requesting Cisco Smart License Throughput Level Licenses192
- Requesting Memory Add-On License194
- Requesting Smart License Broadband License194
- Manually Renewing the ID Certificate195
- Manually Renewing the License195
- Unregistering a Device from Cisco Smart Licensing196
- Disabling Cisco Smart Licensing196
- License Out-Of-Compliance Behavior197
- License Behavior with no Connectivity to the Smart Licensing Server197
- Activating Permanent License Reservation199
  - Introduction to Activating Permanent License Reservation199
  - Deactivating Permanent License Reservation200
- Troubleshooting Cisco Smart License Issues201
  - Determining Device Registration Information201
  - Additional Show Commands Useful for Troubleshooting201
- Understanding the License-Based Restriction on Aggregate Bandwidth202
- Managing Throughput Notifications203
- Requesting a New Virtual UDI204
- Cisco Software Licensing (IOS XE 3.12 or Earlier)205
  - Activating CSL Evaluation Licenses for Cisco IOS XE 3.12S and Earlier205
  - Installing CSL Regular Licenses for Cisco IOS XE 3.12S and Earlier207
Upgrading the Cisco IOS XE Software211
- Prerequisites for the Software Upgrade Process211
- Saving Backup Copies of Your Old System Image and Configuration212
- Using TFTP or Remote Copy Protocol to Copy the System Image into Boot Flash Memory214
- Loading the New System Image from the Cisco IOS XE Software217
- Loading the New System Image from GRUB Mode220
- Saving Backup Copies of Your New System Image and Configuration222
- Rebooting the Cisco CSR 1000V224
Chapter 1 2 Mapping Cisco CSR 1000V Network Interfaces to VM Network Interfaces225
- Mapping Cisco CSR 1000V Network Interfaces to VM Network Interfaces225
- Mapping Cisco CSR 1000V Network Interfaces with Vswitch Interfaces229
Accessing and Using GRUB Mode233
- About GRUB Mode and the Configuration Register233
- Accessing GRUB Mode235
- Using the GRUB Menu235
- Modifying the Configuration Register (Confreg)236
- Changing the Configuration Register Settings238
- Displaying the Configuration Register Settings239
Configuring Call Home for the Cisco CSR 1000V241
- Prerequisites for Call Home241
- Information about Call Home242
- Benefits of Using Call Home242
- Obtaining Smart Call Home Services243
- Anonymous Reporting243
- How to Configure Call Home244
- Configuring Diagnostic Signatures269
- Displaying Call Home Configuration Information275
- Examples276
- Default Settings280
- Alert Group Trigger Events and Commands280
- Message Contents282
- Sample Syslog Alert Notification in XML Format285
Enabling Management by REST API287
- Introduction287
- Enabling REST API Support During Cisco CSR 1000V OVA Deployment287
- Enabling REST API Support Using the Cisco IOS XE CLI289
- Enabling Remote Management by the Cisco Prime Network Services Controller Host304
- Disabling Remote Management by the Cisco Prime Network Services Controller Host307
C H a P T E309
CHAPTER 16 Configuring Support for Remote Management by the Cisco Prime Network Services309
Troubleshooting Cisco CSR 1000V VM Issues309
- Verifying the Cisco CSR 1000V Hardware and VM Requirements309
- Troubleshooting Network Connectivity Issues309
- Troubleshooting VM Performance Issues310
C H a P T E311
Rehosting the Cisco CSR 1000V License311
- Voluntarily Rehosting the License to a New VM311
- Obtaining a Rehost License if the System Fails313

Brand	Cisco
Model	CSR 1000v Series
Category	Network Router
Language	English

Cisco CSR 1000v Series User Manual

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Cisco CSR 1000v Series Specifications

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