Cisco NCS 1002 User Manual

RP/0/RP0/CPU0:ios#show proc mxp_driver | inc Job
Sat Jan 30 21:46:26.584 UTC
Job Id: 189
Step 6 show ptah trace all jid job_id
Captures the interaction traces between the mxp_driver process and PTAH.
Example:
RP/0/RP0/CPU0:ios#show ptah trace all jid 189 location 0/RP0/CPU0 | file
disk0:show_ptah_trace_189_job.log
Sat Jan 30 21:47:29.633 UTC
[OK]
RP/0/RP0/CPU0:ios#dir disk0:
Sat Jan 30 21:47:47.661 UTC
Directory of disk0:
8114 drwxr-xr-x 2 4096 Jan 30 00:12 ztp
12 lrwxrwxrwx 1 12 Jan 30 00:09 config -> /misc/config
16225 drwxr-xr-x 2 4096 Jan 30 21:44 showtech
11 drwxr-xr-x 2 4096 Jan 30 00:09 core
23 -rwx------ 1 295238 Jan 30 21:47 show_ptah_trace_189_job.log
8115 drwxr-xr-x 2 4096 Jan 30 01:05 nvgen_traces
8113 drwx------ 2 4096 Jan 30 00:10 clihistory
1005620 kbytes total (935528 kbytes free)
What to do next
You should gather the above information before calling the Cisco Technical Assistance Center (TAC).
Verifying Process Details and Crash Dump
Step 1 show processes
Displays information about active processes.
Example:
The following example shows the output of the show processes command in the EXEC mode.
RP/0/RP0/CPU0:ios# show processes
!! File saved at 17:22:13 UTC Fri Nov 13 2015 by root
JID TID Stack pri state NAME rt_pri
1 1 0K 20 Sleeping init 0
66449 913 0K 20 Sleeping oom.sh 0
66470 934 0K 20 Sleeping cgroup_oom.sh 0
66471 935 0K 20 Sleeping oom.sh 0
66495 959 0K 0 Sleeping cgroup_oom 0
66495 997 0K 0 Sleeping lwm_debug_threa 0
66495 998 0K 0 Sleeping cgroup_oom 0
<snip>
The following example shows the output of the show processes command in the system admin EXEC mode.
Troubleshooting Guide for Cisco NCS 1002, IOS XR Release 6.3.x
41
General Troubleshooting
Verifying Process Details and Crash Dump

Cisco NCS 1002 Specifications

General

Brand	Cisco
Model	NCS 1002
Category	Network Hardware
Language	English