NAME: "Rack 0", DESCR: "Network Convergence System 1002 20 QSFP28/QSFP+ slots"
PID: NCS1002-K9 , VID: V03, SN: CAT2116B170
NAME: "0/FT0", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA , VID: V01, SN: N/A
NAME: "0/FT1", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA , VID: V01, SN: N/A
NAME: "0/FT2", DESCR: "Network Convergence System 1000 Fan"
PID: NCS1K-FTA , VID: V01, SN: N/A
NAME: "0/PM0", DESCR: "Network Convergence System 1000 2KW AC PSU"
PID: NCS1K-2KW-AC , VID: V01, SN: POG2041J0BW
NAME: "0/PM1", DESCR: "Network Convergence System 1000 2KW AC PSU"
PID: NCS1K-2KW-AC , VID: V01, SN: POG2041J01C
What to do next
Environment parameter anomalies are logged in the syslog. Hence, if an environment parameter displayed in
the show environment command output is not as expected, check the syslog using the show logging command.
The syslog provides details on any logged problems.
Troubleshooting Firmware Upgrade Failure
Step 1 show hw-module fpd
Verify the firmware version. Displays the firmware information of various hardware components of the NCS 1002.
The following example is for Release 6.0.1:
Example:
RP/0/RP0/CPU0:ios# show hw-module fpd
Tue Apr 12 09:04:14.935 UTC
FPD Versions
=================
Location Card type HWver FPD device ATR Status Running Programd
------------------------------------------------------------------------------
0/0 NCS1002 2.4 CDSP_PORT_05 CURRENT 3.56 3.56
0/0 NCS1002 2.4 CDSP_PORT_06 CURRENT 3.56 3.56
0/0 NCS1002 2.4 CDSP_PORT_12 CURRENT 3.56 3.56
0/0 NCS1002 2.4 CDSP_PORT_13 CURRENT 3.56 3.56
0/0 NCS1002 CDSP_PORT_19 UPGD FAIL
0/0 NCS1002 2.4 CDSP_PORT_20 CURRENT 3.56 3.56
0/0 NCS1002 2.4 CDSP_PORT_26 CURRENT 3.56 3.56
0/0 NCS1002 2.4 CDSP_PORT_27 CURRENT 3.56 3.56
0/0 NCS1002 CFP2_PORT_05 NOT READY
0/0 NCS1002 2.0 CFP2_PORT_06 CURRENT 4.38 4.38
0/0 NCS1002 CFP2_PORT_12 NOT READY
0/0 NCS1002 CFP2_PORT_13 NOT READY
0/0 NCS1002 CFP2_PORT_19 NOT READY
0/0 NCS1002 2.1 CFP2_PORT_20 CURRENT 5.19 5.19
0/0 NCS1002 CFP2_PORT_26 NOT READY
0/0 NCS1002 CFP2_PORT_27 NOT READY
0/0 NCS1002 0.1 CTRL_BKP_LOW B CURRENT 1.22
Troubleshooting Guide for Cisco NCS 1002, IOS XR Release 6.3.x
14
General Troubleshooting
Troubleshooting Firmware Upgrade Failure