From the Active Conference page, press or hang up.
**NOTE: For the other parties to remain connected you must
press the join soft key and then hang up otherwise the other
callers will remain connected.
Transferring Calls
Call Transfer allows you to send an active call to another phone number or
extension. A call can be transferred in one of two ways:
•
Consultative (or Warm) transfer—The party to whom you want to
transfer the call to an
swers their phone before you transfer the call or
hang up. Y
ou can consult with them before completing the transfer.
•
Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the ca
ll.
Performing a Consultative (Warm) Transfer
To transfer a call:
1.
During a call press the xfer, The active call is placed on hold.
2.
Enter the number to which you want to transfer the call to and press the
dial soft key.
3.
As soon as you hear the ring-back sound or after the party answers (and
you speak to the party), p
ress the xfer to complete the transfer.
You can talk privately to the party to which you are transferring the call
before the transfer is completed.
**Note: You must hit the xfer soft key or the transfer will not complete
You can cancel the transfer before the call connects by pressing the
endCall soft key.
Performing a Blind Transfer
Blind transfer allows you to transfer a call to another number or extension
without talking to that person first
To perform a blind transfer:
1.
During a call press the right arrow on the Arrow Pad.
2.
Press the bxfer button.
3.
Enter the number to which you want to transfer the call and press.
21
To Next Page
Loading...
Need help?
General
Weight and Dimensions
