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Call Recording
The Call Recording feature allows you to record calls whenever you
wish via the *80 command. Intermedia Call Recording comes in two
flavors; Automatic and On Demand. Only On Demand recording
may be initiated from the desk phone.
On Demand Call Recording
On Demand call recording allows you to turn the recording of a
conversation on
and off at any time during a phone call. To use On
Demand call recording:
1. Once making or answering a phone call, once the call has been
answered by both parties, press *80. All parties in the call will hear
a prompt that call recording has started.
2. If enabled, all parties of the call will also hear a beep tone every
15 seconds to indicate recording is still in progress.
3. To manually end the call, press *80 again. All parties in the call
will hear a prompt that recording has stopped.
4. The call recording will also end if any of the following situations
occur:
a. The call is ended (all parties hang up)
b. The maximum call recording limit is reached
c. The maximum call recording storage limit is reached
Once created, the recorded phone conversation will be stored
within your desk phone’s voicemail web interface. To access your
recordings:
1. Navigate to https://www.intermedia.net/login/voice/
2. Log in with your phone number and voicemail PIN
3. Click on the Call Recordings tab to listen to and manage your
recorded calls
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