DataCard SD260L User Manual

38 Troubleshooting
Network Installation Troubleshooting
Card Printer Driver Problems
TheCardPrinterDriverandprintercanhavethefollowingcommunicationproblems:
 TheCardPrinterDriverdoesnotdetectthenetwork‐connectedprinteronpage 39.
 TheCardPrinterDriverdoesnotdetecttheUSB‐connectedprinteronpage 39.
 DriverstatusorWindowsprintqueuedoesnotprovideexpecteddataonpage 40.
 PrinterMessagesdonotdisplayonthePConpage 41
Problem Solution
Thenetworkcableis
loose.
Reconnectthedatacabletothenetworkportandtheprinter.
Restarttheprinter.
TheStatuspageof
PrinterPropertiesshows
theprinterisnot
available,buttheprinter
showsReadyontheLCD
panel.
Followyour
networktroubleshootingprocedurestoisolate
andtesteachcomponentofthecomputer‐to‐printer
communicationlink.
Suggestions:
 Verifythecomputer‐to‐networkconnectionbyaccessinga
networkresource,suchasanetworkdrive.
 Thenetworkadministratorcantestcommunication
betweenaserverandtheprinter.
 Makesurethattheuserisloggedontothenetwork.
Theprinterisnot
configuredwiththe
correctnetworkaddress
MakesurethattheservernameorIPaddressisenteredinthe
PortSettingsorConfigurePortdialogboxonthecomputer.
Formoreinformationaboutretrievingtheprinter’sIP

address,referto“RetrievethePrinter’sNetworkIPAddress”
onpage 18.
MakesurethatReadydisplaysontheprinter'sLCDpanel.

DataCard SD260L Specifications

General

Card size	85.6 x 53.98 mm
Card types	Magnetic stripe (ISO 7811), PVC
Card feeder	Yes
Duplex printing	No
Print technology	Dye-sublimation/Resin Thermal transfer
Maximum resolution	300 x 300 DPI
Print speed (color)	830 card/h
Print speed (monochrome)	200 card/h
Display	LCD
Product color	Blue, Grey
Internal memory	128 MB
Cable lock slot type	Kensington
Total input capacity	100 sheets
AC input voltage	100-240 V
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	15 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
USB version	2.0
Ethernet interface type	Fast Ethernet
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64

Weight and Dimensions

Depth	539 mm
Width	175 mm
Height	224 mm
Weight	5400 g