74 Troubleshooting
504: The card data is missing or is not usable
Theprinterdriverhasdetectedinvalidormissingdata.Thecardwillbecanceled.
Makesurethedatabeingsentisformattedproperlyandmatchestheoptionsandsettingsinthe
printer.
ClickOKtoclearthemessage.
505: USB communication issue
Animportantdrivercomponentisnotrunning.Thecardwill becanceled.
1. Restartthecomputer.Thecomponentshouldstartautomatically.
2. Ifthismessageisdisplayedafterrestarting,notifyyourprintersupportcontact.
ClickOKtoclearthemessage.
506: A card is currently processing
Theprinterisbusyprocessinganinteractivejob.Thecardwillbecanceled.
Waituntilthecurrentcardiscompleteandthentryagain.
ClickOKtoclearthemessage.
508: The printer is shutting down
Theprinterisshuttingdownorresetting.Thecardwillbecanceled.
Whenprinterispoweredbackon,tryagain.
ClickOKtoclearthemessage.
509: The printer is offline or suspended
Theprintermustbeonlinetoprint.
Tocompletethecurrentcardpresstheprinter’sU
SERbuttonuntiltheprinterreturnstothe
Readystate.
ClickOKtoclearthemessage,orclickCanceltocancelthecard.