DataCard SD260L User Manual

SD260L/SD360/SD460 Card Printers User’s Guide 39
The Card Printer Driver does not detect the network-
connected printer
The Card Printer Driver does not detect the USB-connected
printer
Problem Solution
ThePrinterProperties>
Statustabshowsthe
printerisnotavailable.
Makesurethatyouusethesametypeofdatacable—USBor
network—thatwasusedwhentheprinterwasinstalled.You
cannotswitchthetypeofdatacableafterinstallation.
MakesurethatthecurrentprinterIPaddressis
thesameas
theIPaddressonthePrinterProperties>Portstab.Formore
informationaboutretrievingtheprinter’sIPaddre ss,ref erto
“RetrievethePrinter’sNetworkIPAddress”onpage 18.
Message 500displays
afteryousendacardto
print.
Ifthishappensoften,considerswitchingfromDHCPnetwork
addressingtostaticIPaddressing.Formoreinformationabout
settingtheCardPrinterDrivernetworkcommunicationvalue,
refertothe“PrinterManager”sectionofthecardprinter’s 
InstallationandAdministrator’sGuide.
Thenetworkisnot
operatingproperly.
Testthenetworkusinganotherdeviceandfixorreport
networkproblems.Totest
thenetwork,printtoadifferent
(paper)printerorverifytheavailabilityofnetworkdrives.
Theprinterisnot
connectedtothe
network,orthePCisnot
connectedtothe
network.
Makesurethatbothendsofthedatacableareconnected.
Replacedefectivecablesifneeded.
Problem Solution
ThePrinterProperties>

Statustabshowsthe
printerisavailable,but
Message 500displays
afteryousendacardto
print.
Makesurethatyouusethesametypeofdatacable—USBor
network—thatwasusedwhentheprinterwasinstalled.You
cannotswitchthetypeofdatacableafterinstallation.
Makesurethat
bothendsofthedatacableareconnected.
ReplaceadefectiveUSBcableifneeded.

DataCard SD260L Specifications

General

Card size	85.6 x 53.98 mm
Card types	Magnetic stripe (ISO 7811), PVC
Card feeder	Yes
Duplex printing	No
Print technology	Dye-sublimation/Resin Thermal transfer
Maximum resolution	300 x 300 DPI
Print speed (color)	830 card/h
Print speed (monochrome)	200 card/h
Display	LCD
Product color	Blue, Grey
Internal memory	128 MB
Cable lock slot type	Kensington
Total input capacity	100 sheets
AC input voltage	100-240 V
AC input frequency	50 - 60 Hz
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	15 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
USB version	2.0
Ethernet interface type	Fast Ethernet
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64

Weight and Dimensions

Depth	539 mm
Width	175 mm
Height	224 mm
Weight	5400 g