66 Troubleshooting
120: User paused the printer
Theprinterwaspausedwhileprinting.
Tocompletethecurrentcardpresstheprinter’sU
SERbutton.
OnthePC,clickOKtoclearthemessageandcompletethecurrentcard,orclickCanceltocancel
thecard.
HINTS&TIPS
IftheuserpressedtheUSERbuttonforseveralseconds,thecardhasbeencanceled.
Ifthismessageoccursoften,askyoursystemadministratortosetthebuttonsensitivitytoa
lowervalue.
121: Print ribbon not identified
Theprintercannotusetheribboninstalled.Thecardwillbecanceled.
Useri bbondesignedforthisprinter.
PresstheU
SERbuttonontheprinter,orclickOKonthePCtoclearthemessage.
HINTS&TIPS
Askyourdealerorauthorizedresellerforareplacementribbon.
122: Magstripe format problem
Themagneticstripedatasentdoesnotmatchtheformatsetintheprinter.Thecardwillbe
canceled.
PresstheUserbuttonontheprinter,orclickOKonthePCtoclearthemessage.
123: Insert new card side 1 up
1. Insertanewcardintheprinterwithside1facingup.
2. Ifthecardisnotimmediatelypicked,presstheprinter’sU
SERbuttonorclickOK.
ClickCancelonthePCifyouwanttocancelthecard.
124: Insert same card side 2 up
1. Takethecardfromtheprinter.
2. Turnthecardoverendtoendsoside2isfacingup.
3. Insertthecardintheprinter.
4. Ifthecardisnotimmediatelypicked,presstheprinter’sU
SERbuttonorclickOK.
ClickCancelonthePCifyouwanttocancelthecard.