SD260L/SD360/SD460 Card Printers User’s Guide 73
222: Firmware version mismatch
Theprinterandlaminatorfirmwareversionsarenotcompatible.Thesystemcannotlaminate
cardsuntilthefirmwarehasbeenupdated.
Updateboththeprinterandlaminatortothelatestfirmwareversions.
223: Laminator system mismatch
Theprinterandlaminatorarenotcompatible.
Thelaminator is notsupportedbyyourprintermodel.Contactyourserviceproviderforthe
correctlaminatormodel.
Driver-Only Messages
ThefollowingmessagesareissuedbytheCardPrinterDriveranddisplayonthePCthatsentthe
cardprintjob.ThesemessagesdonotdisplayontheprinterLCDpanel.
500: The printer is not available
Thecomputercannotcommunicatewiththeprinter.Tocompletethecurrentcard:
1. MakesurethattheprinterispoweredonandintheReadystate.
2. MakesuretheprinterisconnectedtothecomputerusingaUSBornetworkcable,butnot
both.
Whentheprinterisready,clickOK.
Click
Cancelifyouwanttocancelthecard
501: The printer connection was lost
Thecomputerlostcommunicationswiththeprinterduringprinting.Thecardwillbecanceled.
1. Makesuretheprinterispoweredon.
2. Makesuretheprinterconnectiontothecomputerissecure.
ClickOKtoclearthemessage.
502: The card data is missing or is not usable
Theprinterdriverhasdetectedinvalidormissingdata.Thecardwillbecanceled.
Makesurethedatabeingsentisformattedproperlyandmatchestheoptionsandsettingsinthe
printer.
ClickOKtoclearthemessage.