Troubleshooting 107
5
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit the Dell Diagnostics and restart the computer, close
the
Main
Menu
screen.
Dell Support Utility
The Dell Support Utility is installed on your computer and available from the
Dell Support, , icon on the taskbar or from the Start button. Use this
support utility for self-support information, software updates, and health
scans of your computing environment.
Accessing the Dell Support Utility
Access the Dell Support Utility from the icon on the taskbar or from the
Start menu.
If the Dell Support icon does not appear in your taskbar:
1
Click
Start
→
All Programs
→
Dell Support
→
Dell Support Settings
.
2
Ensure that the
Show icon on the taskbar
option is checked.
NOTE: If the Dell Support Utility is not available from the Start menu, go to
support.dell.com and download the software.
The Dell Support Utility is customized for your computing environment.
The icon in the taskbar functions differently when you click, double-
click, or right-click the icon.
Clicking the Dell Support Icon
Click or right-click the icon to perform the following tasks:
• Check your computing environment.
• View the Dell Support Utility settings.
• Access the help file for the Dell Support Utility.
• View frequently asked questions.
• Learn more about the Dell Support Utility.
• Turn the Dell Support Utility off.
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