Dell PowerEdge R310 User Manual

156 Troubleshooting Your System
Troubleshooting an Optical Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 Try using a different CD or DVD.
2 Enter the System Setup program and ensure that the drive’s controller is
enabled. See "Entering the System Setup Program" on page 54.
3 Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 161.
4 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
5 Open the system. See "Opening the System" on page 78.
6 Ensure that the interface cable is securely connected to the optical drive
and to the controller.
7 Ensure that a power cable is properly connected to the drive.
8 Close the system. See "Closing the System" on page 79.
If the problem is not resolved,
see "Getting Help " on page 169 .
R310HOM.book Page 156 Thursday, March 4, 2010 1:03 AM

Dell PowerEdge R310 Specifications

General

Tcase	72.7 °C
Bus type	DMI
Stepping	B1
FSB Parity	No
Processor code	SLBJH
Processor cache	8 MB
Processor cores	4
Processor model	X3470
System bus rate	2.5 GT/s
Processor series	Intel Xeon 3400 Series
Processor socket	LGA 1156 (Socket H)
Processor threads	8
Processor codename	Lynnfield
Motherboard chipset	Intel® 3420
Processing Die size	296 mm²
Processor frequency	2.93 GHz
Processor cache type	Smart Cache
Processor lithography	45 nm
Processor manufacturer	Intel
Processor package size	37.5 x 37.5 mm
Processor front side bus	- MHz
Processor boost frequency	3.6 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 2x8, 4x4
Supported instruction sets	SSE4.2
Thermal Design Power (TDP)	95 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	22
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Number of Processing Die Transistors	774 M
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	800, 1066, 1333 MHz
Memory bandwidth supported by processor (max)	21 GB/s
Maximum internal memory supported by processor	32 GB
HDD size	3.5 \
Optical drive type	DVD-RW
Total storage capacity	500 GB
Maximum storage capacity	8 TB
Number of HDDs installed	-
Memory slots	6x DIMM
Internal memory	2 GB
Graphics card	G200eW
LAN controller	Broadcom BCM5716
Networking features	Gigabit Ethernet
PS/2 ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
PCI Express slots version	2.0
Power supply	350 W
Compatible operating systems	Windows Server Novell Linux Solaris10
Chassis type	Rack (1U)
Processor ARK ID	42932
Intel® Turbo Boost Technology	1.0

Weight and Dimensions

Depth	610 mm
Width	434 mm
Height	42.4 mm