Explanation
Sync operation to synchronize the data between two Encryption Key Manager
servers failed.
Operator Response
Make sure IP address specified for remote Encryption Key Manager server is
correct and that computer is accessible. Make sure configuration file exists and
contains correct drive table information. Check the sync command syntax using
help. Check the logs for more information.
The Specified Audit Log File is Read Only
Text
The audit log file can not be opened for writing.
Explanation
Audit log file in the Encryption Key Manager configuration specified by the
property Audit.handler.file.name cannot be opened for writing.
System Response
The Encryption Key Manager does not start.
Operator Response
Please check the permissions on the given audit file and directory and try
restarting the Encryption Key Manager.
Unable to Load the Admin Keystore
Text
Keystore for Admin cannot be loaded.
Explanation
Admin keystore supplied to the Encryption Key Manager cannot be loaded. Admin
keystore is used between Encryption Key Manager servers for server side
communication in multi-server environment.
System Response
The Encryption Key Manager does not start.
Operator Response
Check the configuration file setup. Make sure the properties admin.keystore.file,
admin.keystore.provider and admin.keystore.type in the Encryption Key
Manager configuration file are correct (refer to Appendix B) and the keystore file
exists and has read permission. Make sure the password supplied for admin
keystore either through admin.keystore.password property or entered on the
command line is correct. Try restarting the Encryption Key Manager.
Chapter 6. Problem Determination 6-15
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