Chapter 8
8.15 Trouble Conditions
Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your Alarm Controller iden-
tifies the problem and displays an error message. Refer to the provided list when you see an error message on the display. If addi-
tional help is required, contact your distributor for service.
Note:This equipment contains no user-serviceable parts, except for the keypad batteries. Dispose of used batteries as per local
rules and regulations.
When the system detects a trouble condition the following occurs:
l The Trouble indicator turns on.
l The keypad beeps once every 10 seconds.
l Press the [*] key to silence the keypad beeps.
Press [*][2] to examine troubles. When viewing troubles, the trouble indicator flashes to identify the level of trouble being viewed.
One flash = level 1, two flashes = level 2 etc.
Setting of your system may be impeded by a trouble. To override this condition, enter [*2], scroll to Acknowledge All Troubles
and press [*] or enter 999.
Trouble
Condition
Trouble
#
Level 1
Description
Trouble
Types
Trouble
#
Level 2
Trouble
Notification
Level 3
Note:Trouble #s are used to identify the number to view the trouble and depending on the keypad type being used, identifies
which LED or digit illuminates to display the trouble. Similarly, Trouble Notification identifies the range that may be displayed
on the keypad. When exploring the trouble levels, the Trouble indicator will flash to identify which level you are currently view-
ing.
Service
Required
01 Assorted Trouble types.
Time and Date troubles can be resolved by resetting the
Time/Date. To set Time/Date press [*][6][0][1]. For all
other troubles call for service.
Bell Circuit 01
RF Jam 02
Auxiliary Sup-
ply
03
Loss of clock 04
Output 1 Fault 05
Battery Trouble 02 The system has detected a battery trouble condition. Call
for service.
Low Battery
(System
Label)
01 n/a
No Battery
service (Sys-
tem Label)
02
n/a
High Current
Output Low
Battery
04 Module 1-4
High Current
Output No
Battery
05 Module 1-4
Power Supply
Low Battery
07 Module 1-4
Power Supply
No Battery
08 Power supply
1-4
Bus Voltage 03 A module has detected a low voltage on its corbus red ter-
minal.
HSM2HOST 01 n/a
Keypad 02 Keypad 1-16
Zone
Expander
04 Zone
expander 1-
15
Power Supply 05 Power supply
1-4
High Current
Output
06 Output ter-
minal 1-4
Output
Expander
08 Output mod-
ule 1-16
HSM2955 Bus
Voltage
(Audio
Expander)
09
n/a
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