Micro Motion
®
Model D and DT Sensors Instruction Manual 65
Appendix
D Return Policy
General guidelines
Micro Motion procedures must be followed when returning equipment.
These procedures ensure legal compliance with government
transportation agencies and help provide a safe working environment for
Micro Motion employees. Failure to follow Micro Motion procedures will
result in your equipment being refused delivery.
Information on return procedures and forms is available on our web
support system at www.micromotion.com, or by phoning the Micro
Motion Customer Service department.
New and unused equipment
Only equipment that has not been removed from the original shipping
package will be considered new and unused. New and unused
equipment requires a completed Return Materials Authorization form.
Used equipment
All equipment that is not classified as new and unused is considered
used. This equipment must be completely decontaminated and cleaned
before being returned.
Used equipment must be accompanied by a completed Return Materials
Authorization form and a Decontamination Statement for all process
fluids that have been in contact with the equipment. If a
Decontamination Statement cannot be completed (e.g., for food-grade
process fluids), you must include a statement certifying decontamination
and documenting all foreign substances that have come in contact with
the equipment.
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