Solving Projector or Remote Control Operation Problems
193
• If you assigned an ID number to the projector to operate multiple projectors
from the remote control, you may need to check or change the ID setting.
• If you lose the remote control, you can order another one from Epson.
gg Related Links
• "Remote Control Operation" p.33
• "Projector Feature Settings - Settings Menu" p.145
• "Selecting the Projector You want to Operate" p.90
• "Replacing the Remote Control Batteries" p.180
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a
password. Try entering 0000 using the remote control.
• If you have entered an incorrect password too many times and see a
message displaying a request code, write down the code and contact Epson
for help. Provide the request code and proof of ownership for assistance in
unlocking the projector.
• If you lose the remote control you cannot enter a password. Order a new
one from Epson.
Solution When "The Battery that Saves Your Clock
Settings is Running Low" Message Appears
If the message "The battery that saves your clock settings is running low." is
displayed, contact Epson for help.
Solutions to Gesture Presenter Problems
If the Gesture Presenter feature does not work correctly, try the following
solutions:
• Check the USB cable is securely connected to the computer and the
projector.
• Select Normal as the Power Consumption setting.
s ECO > Power Consumption
• Dim the room lights. Make sure the projection surface is not in direct
sunlight or other sources of bright lighting.
• Check the brightness of the room is stable.
• Make sure you project images onto a white surface. If the projection surface
is not white, the gesture presenter feature may not work correctly.
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