Problem Solver
What to Do When a Message Is Displayed....... 64
When a Maintenance Call/Service Call Occurs. . . . 65
Troubleshooting.......................... 66
You cannot print (because the printer does not
work)................................ 66
The printer sounds like it is printing, but
nothing prints.......................... 66
The prints are not what you expected......... 67
Feeding or ejecting problems............... 68
Others............................... 69
Appendix
Options and Consumable Products............ 71
Supported Media......................... 73
Roll Paper............................. 73
Moving and Transporting the Printer........... 73
Moving the Printer...................... 73
Transport............................. 74
System Requirements...................... 74
Specifications Table........................ 75
Standards and Approvals.................. 76
Where To Get Help
Technical Support Web Site.................. 77
Contacting Epson Support................... 77
Before Contacting Epson.................. 77
Help for Users in North America............ 78
Help for Users in Europe.................. 78
Help for Users in Australia................ 78
Help for Users in Singapore................ 79
Help for Users in Thailand................ 79
Help for Users in Vietnam................. 79
Help for Users in Indonesia................ 79
Help for Users in Hong Kong.............. 80
Help for Users in Malaysia................. 80
Help for Users in India................... 80
Help for Users in the Philippines............ 81
Software License Terms
Open Source Software Licenses............... 82
Bonjour.............................. 84
Other Software Licenses.................... 89
Info-ZIP copyright and license.............. 89
SC-B6000 Series User’s Guide
Contents
4