Epson SC-F500 Series User Manual

Problem Solver
What to do When a Message is Displayed
If the printer displays one of the messages shown below, refer to the solution listed and take the necessary steps.
Messages Solutions
The maintenance box is not
recognized.
Reinstall the Maintenance Box. If the message persists after reinstalling it, replace with a
new Maintenance Box (do not reinstall the Maintenance Box that caused the error).
U “Replacing Maintenance Box” on page 113
Cannot start cleaning because the
Maintenance Box is full. Replace it
and try again.
The Maintenance Box does not have enough capacity to store ink discharged in print head
cleaning, and therefore cannot perform cleaning. To perform cleaning, replace the
Maintenance Box with a new one. The removed Maintenance Box may be reinstalled after
cleaning is completed.
U “Replacing Maintenance Box” on page 113
Command Error
Check the printer driver setting.
Touch Cancel to stop printing. Confirm that the printer driver you are using supports this
printer.
Recovery Mode The firmware update failed, so the printer has started in recovery mode. Use the
procedure below to update the firmware again.
(1) Connect a computer and the printer using a USB cable.
(Updates during recovery mode cannot use a network connection.)
(2) Download the latest firmware from the Epson website, and start the update. Refer to
the firmware download page for update methods.
When a Maintenance Call/Printer Error Occurs
Error messages Solutions
Maintenance Request
Parts Service Life Ending/End Of Parts
Service Life XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
You cannot clear a maintenance error until the part is replaced. A service call
occurs if you continue to use the printer.
Printer Error
Printer error. Turn power off and on again.
For details, see your documentation.
XXXXXX
Turn off the printer, disconnect the power cable from the outlet and from the AC
inlet on the printer, and then reconnect. Turn on the printer again multiple times.
If the same call for service is displayed on the LCD panel, contact your dealer or
Epson Support for assistance. Tell them the call for service code is "XXXXXX".
SC-F500 Series User's Guide
Problem Solver
117

Epson SC-F500 Series Specifications

General

Brand	Epson
Model	SC-F500 Series
Category	Printer
Language	English