Where To Get Help
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Where To Get Help
Contacting Epson Support
Epson provides technical support and information on the installation, configuration, and operation of professional
printing products through the EPSON Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM,
Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice.
Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Limited
Warranty Plan information that came with your printer. You’ll also need your printer serial number and proof of
purchase.
Visit Epson’s U.S. support website (www.epson.com/support) or Canadian website (www.epson.ca/support) and
select your product for solutions to common problems. You can download drivers, firmware, and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Note:
For help using any other software on your system, see the documentation for that software for technical support information.
Purchase Supplies and Accessories
You can purchase genuine EPSON ink cartridges, paper, and accessories from an EPSON authorized reseller. To
find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at
http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).
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