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esourcebook.dealerconnection.com
RE&T: 2013 Source Book
Escape
Escape
Comfort/Convenience
2013
Revised February 2012
Signature Technologies cont’d
SYNC Services
• SYNCServicesbuildsonthecapabilitiesofSYNC
and upgrades this technology to include features like:
– Traffic, Directions and Information Services that
will provide simple voice-command access to
traffic reports, turn-by-turn driving directions,
(1)
business listings, sports scores, weather forecasts,
horoscopes and news. Also includes Send to
SYNC functionality which allows the customer
to download directions from Google Maps
TM(2)
or
MapQuest
®(3)
to their phone and then have the
directions accessed by SYNC once in their vehicle
– New Live Operator Assist is available during business
or directions searches, and offers users another
hands-free convenience to remain connected
•Duringabusinessordirectionssearchfromthe
automated system, the new Operator Assist feature
will put the user in touch with a live operator
•Thefeatureengagesintwoways:
– After three failed attempts to locate what the
user is requesting
– By saying “Operator” at any time during
the search
•
Once connected, an operator will assist in
locating the requested information
•
After the location is found, the operator returns
the call back to the automated system
•
The user will then be presented with options to
connect to the business, receive a text message
with the listing information or receive directions
– SYNC with MyFord Touch and SYNC Services users
will receive 3 years or 60 sessions of Operator
Assist
– SYNC with MyFord users can subscribe to SYNC
Services and will receive 1 year or 20 sessions
included with their subscription
– Customers can monitor their remaining sessions
and purchase more sessions by logging on to
syncmyride.com/support
– For more information, log on to syncmyride.com
• SYNCServicescomesstandardwithMyFordTouch
and is available as part of a subscription with the
SYNC with MyFord system
–Fora$60annualupgradefee,customerscan
upgrade their SYNC subscription to include all the
features of SYNC Services, such as Traffic, Directions
and Information, Send to SYNC and Operator Assist
– You or your customer can log on to syncmyride.com,
follow the prompts
SYNC “Push-to-Talk” Button
• Locatedonthelowerrightportionofthe
steering wheel
• Pullingthe“push-to-talk”switchactivatesthe
voice recognition mode of SYNC
SYNC Microphone
• SYNCmicrophonelocatedinheadliner,closetothe
driver, is designed to better recognize voice commands
• AllowscustomerstohaveSYNCwithoutthe
need for the electrochromic mirror,asinprevious
Escapemodels
NOTE: See the Glossary and Technology section in
the Source Book Appendices or on eSourceBook for
more information.
MyFord Touch Instrument Cluster
LCD Screen
• 4.2"LCDcolorscreenislocatedinthecenterof
the instrument cluster surrounded by analog fuel,
speedometer and tachometer gauges
• Screennavigationandaccessarecontrolledbythe
left five-way control pad on the steering wheel
• Screendisplaysvehicle-basedinformation:
– Fuel economy
– Mechanical status of vehicle and systems
information
– Safety feature status
MyFord Touch 8" Center Stack LCD Screen
Four Color-coded Corners
• Locatedinthefourcornersofallhomescreens
• Provideinstantaccesstophone,navigation,audio
and climate control status and functionality
• OrganizethefourprimaryfunctionalareasofMyFord
Touch into each corner
• Top-leftcornerisyellowandprovidesaccessto
mobile phone functions
• Top-rightcornerisgreenandprovidesaccessto
SYNC functions or the available Navigation
System functions
• Bottom-leftcornerisredandprovidesaccessto
audio, entertainment and media functions
• Bottom-rightcornerisblueandprovidesaccessto
climate-control functions
• Buttonsarelocatedoneachhomescreenforinstant
access to status and functionality
(1) SYNC Services is available on most vehicles and may require a
subscription. Traffic alerts and turn-by-turn directions available in
select markets. Message and data rates may apply.
(2) Google Maps is a trademark of Google, Inc.
(3)MapQuestisatrademarkofAOL,Inc.