Machine Trouble
401
Problem Solving
14
Machine Trouble
Before you conclude that the machine is defective, check the machine status again.
Symptom Cause Remedy
The machine is
not powered on.
Is the main power and
power switched on?
Switch the main power and power on.
Refer to "2 Product Overview" in the User
Guide.
Is the power cord plugged
into the power outlet?
Switch the main power and power off, and
then firmly plug the power cord into the
connector of the machine and power
outlet. Then switch the main power and
power on.
Refer to "2 Product Overview" in the User
Guide.
Is the power cord
disconnected from the
machine?
Does the AC outlet supply
power properly?
Connect another appliance to the outlet to
verify the power supply.
Refer to "1 Before Using the Machine" in the
User Guide.
The <Error>
indicator is
blinking.
The system of the machine
or the components installed
may have a trouble.
Switch the main power and power off and
then on. If the error still is not resolved,
contact our Customer Support Center.
The <Error>
indicator is lit.
Is paper or a document
jammed?
Remove the jammed paper or document.
If paper is jammed, refer to "Paper Jams"
(P.525), and a document is jammed, refer to
"Document Jams" (P.544).
Is the front cover or top
cover open?
Solve the problem by following the
message displayed.
The touch screen
is too dark.
Is the <Energy Saver>
button lit?
The machine is in the Energy Saver mode.
Press the <Energy Saver> button on the
control panel to exit the Energy Saver
mode.
Refer to "2 Product Overview" in the User
Guide.
Is the screen brightness too
low?
Adjust the screen brightness on the
[Screen Brightness] screen.
Refer to "Adjusting Screen Brightness" (P.30).
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