Document Jams
545
Problem Solving
14
6 Close the inner cover of the document feeder.
7 Close the left cover of the document feeder until it clicks into place, and confirm that
there is no space between the near or far side of the cover and the document feeder.
8 If you cannot find the document, lift the document feeder gently, and remove the
document if it is there, and then close the document feeder.
9 If you still cannot find the document in step
8, lift the document feeder tray and remove
the document.
10 Return the document feeder tray gently.
11 Make sure that the document is not torn, wrinkled or folded, and then load the
document again following the instructions displayed on the touch screen.
Note • After removing the jammed document, reload the entire document including the pages
already scanned. The machine will automatically skip the scanned pages and start scanning
unscanned pages.
• Torn, wrinkled or folded documents may cause document jams and damage. To scan such
documents, directly place the document on the document glass to make copies.
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