GE LOGIQ V5/LOGIQ V3
D
IRECTION 5496012-100, REVISION 3 BASIC SERVICE MANUAL
7 - 2 Section 7-2 - Gathering Trouble Data
Section 7-2
Gathering Trouble Data
7-2-1 Overview
There may be a time when it would be advantageous to capture trouble images and system data (logs)
for acquisition to be sent back to the manufacturer for analysis. There are different options to acquire
this data that would give different results.
7-2-2 Collect Vital System Information
The following information is necessary in order to properly analyze data or images being reported as a
malfunction or being returned to the manufacturer:
- Product Name = LOGIQ V5/LOGIQ V3
From the Utility>System>General>About screen:
Applications Software
- Software Version
- Software Part Number
System Image Software
- Image Revision
- Image Part Number
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