HIKVISION DS-7324HGHI-SH User Manual

User Manual of Digital Video Recorder
203
Troubleshooting
 No image displayed on the monitor after the device is starting up normally.
Possible Reasons:
a) No VGA or HDMI connections.
b) Connection cable is damaged.
c) Input mode of the monitor is incorrect.
Steps:
1. Verify the device is connected with the monitor via HDMI or VGA cable.
If not, please connect the device with the monitor and reboot.
2. Verify the connection cable is good.
If there is still no image display on the monitor after rebooting, please check if the connection cable is
good, and change a cable to connect again.
3. Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the
output mode of DVR is HDMI output, then the input mode of monitor must be the HDMI input). And if
not, please modify the input mode of monitor.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from our company to do the further process.
 There is a beep sound after a new bought device starts up.
Possible Reasons:
a) No HDD is installed in the device.
b) The installed HDD has not been initialized.
c) The installed HDD is not compatible with the device or is broken-down.
Steps:
1. Verify at least one HDD is installed in the device.
1) If not, please install the compatible HDD.
Please refer to the “Quick Operation Guide” for the HDD installation steps.
2) If you do not want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.
2. Verify the HDD is initialized.
1) Select “Menu>HDD>General”.
2) If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and
click the “Init” button.
3. Verify the HDD is detected or is in good condition.
1) Select “Menu>HDD>General”.
2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according
to the requirement.
4. Check if the fault is solved by the step 1 to step 3.
1) If it is solved, finish the process.

HIKVISION DS-7324HGHI-SH Specifications

General

Voltage	100 - 240 V
Product color	Black
Audio input channels	4.0 channels
Audio output channels	1.0 channels
Video compression formats	H.264
RS-485 ports	1
Video input channels	24 channels
USB 2.0 ports quantity	3
Ethernet LAN	Yes
Ethernet interface type	Gigabit Ethernet
Supported network protocols	TCP/IP, PPPoE, DHCP, Hik Cloud P2P, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, iSCSI, UPnP, HTTPS
HDD interface	Serial ATA, eSATA
Maximum HDD capacity	6000 GB
Number of HDDs supported	4
Power consumption (typical)	55 W
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Weight	5000 g
Dimensions (WxDxH)	445 x 390 x 70 mm