International
Service
Information
Not
all
Hewlett-Packard
service centers offer service for all
models
of
HP
calculators.
However
, if you
bought
your
calculator from
an
au-
thorized
HP
dealer, you
can
be
sure
that
service is available
in
the
country
where
you
bought
it.
If
you are outside
the
country
where
you
bought
your
calculator, you
can
contact
one
of
the
entities listed
on
the
previous page,
or
the
local
HP
service
center
, to see if service is available for it.
If
service is
un-
available, please
ship
the
unit
to
the
United
States Calculator Service
Center.
The
address
is listed
on
the
inside back cover. A list
of
service
centers for
other
countries
can
be
obtained
by
writing
to
that
address
.
All shipping,
reimportation
arrangements,
and
customs costs are
your
responsibility.
Shipping Instructions
If
your
calculator requires service,
ship
it to
the
nearest
Hewlett-
Packard
service
center
or
designated
collecti
on
point
. Along
with
the
calculator, you
should
include
:
• Your
return
address
and
description
of
the
problem.
If
a Service
Card
was
included
in
the
box
with
your
calculator, you
can
use
it to
provide
the
service
center
with
this
information
.
•
If
the
one-year
warranty
has
not
expired, include a sales receipt
or
other
documentary
proof
of
purchase
date.
The
calculator
and
accompanying
information
should
be
packaged
in
the
original
shipping
box or
other
adequate
protective packaging to
prevent
in-transit
damage.
Such
damage
is
not
covered
by
the
one-
year
limited
warranty;
Hewlett-Packard
suggests
that
you
insure
the
shipment
to
the
service
center
.
If
necessary, contact
your
dealer for
assistance.
Whether
or
not
the
unit
is
under
warranty, it is
your
responsibility to
pay
shipping
charges for delivery to
the
Hewlett-Packard
service cen-
ter.
If
the
unit
is
under
warranty,
the
serviced calculator is
returned
to
you
with
postage
prepaid
. For
out-of-warranty
service
in
the
United
States
and
some
countries,
the
unit
is
returned
C.O
.D. (covering
ship-
ping
costs
and
the
service charge).
A:
Customer
Support,
Warranty,
and
Service
167
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