5 Removal and replacement procedures for
Customer Self-Repair parts
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
NOTE: The Customer Self-Repair program is not available in all locations. Installing a part that is not
supported by the Customer Self-Repair program can void your warranty. Check your warranty to determine
whether Customer Self-Repair is supported in your location.
Component replacement procedures
To remove and replace computer components, use these procedures.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer.
NOTE: HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
You must remove, replace, or loosen as many as 14 screws when you service Customer Self-Repair parts.
Make special note of each screw size and location during removal and replacement.
Preparation for disassembly
To prepare to disassemble the computer, use these steps.
See Removal and replacement procedures preliminary requirements on page 25 for initial safety procedures.
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Bottom cover
To remove the bottom cover, use this procedure and illustration.
Table
5-1 Bottom cover description and part number
Description Spare part number
Bottom cover for use in models with GeForce GTX 1650, 1650Ti graphics cards L98724-001
Bottom cover for use in models with GeForce GTX 1660, 1660Ti, and RTX graphics cards L98723-001
Before removing the bottom cover, prepare the computer for disassembly (Preparation for disassembly
on page 31).
Remove the bottom cover:
31
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