2 Getting Started
Using the Onscreen Help and Support Center
Information about your computer is in the onscreen Help and Support Center (select
models only). Here you can find links to driver updates, access to technical support
options, and information about commonly asked questions.
To open the Help and Support Center:
Press the Help button (select models only) on your keyboard.
Or
Click the Windows Start Button on the taskbar, and then click Help and
Support.
Using the PC & Help Tools Folder
The PC Help & Tools folder contains special utilities for computer owners, such as
support information and programs.
To see the items in the PC Help & Tools Folder:
1 Click the Windows Start Button on the taskbar.
2 Click All Programs.
3 Click PC Help & Tools.
4 Click an item to view it or use it.
Using HP Connections or Compaq Connections
HP Connections or Compaq Connections (select models only) is an Internet-based
service provided by HP to bring you important information for your computer:
Product notices
Tips
Special offers for your computer
Messages arrive while you’re connected to the Internet, and display an alert or a
notice on your desktop. Messages may also display within the HP Total Care
Advisor. You can view messages as they arrive or read them later.
Most support updates that HP Connections or Compaq Connections messages
deliver are also available to you through the support Web site under the information
for your computer model.
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