HP subscriber’s choice
HP strongly recommends that customers sign up online using the
Subscriber’s choice web site: h
ttp://www.hp.com/go/e-updates.
• Subscribin g to this service provides yo u with e-mail updates on
the latest product enhancements, newest versions of drivers, and
firmware documentation updates, as well as instant access to
numerous other product resources.
• After signing up, you can quickly locate your products by selecting
Business support,andthenStorage under Product Category.
HP-authorized reseller
For the name of your nearest HP-authorized reseller:
• In the United States, call 1-800-282-6672.
• Elsewhere, visit the HP web site: h
ttp://www.hp.com.Then,click
Contact HP to find locations and telephone numbers.
Other helpful web sites
For other product information, see the following HP web sites:
•h
ttp://www.hp.com/go/storage
•http://www.hp. com/support/
•http://www.docs.hp.com
•http://www.microsoft.co m
HP hardware support services
HP Instant Support Enterprise Edition (ISEE) provides proactive remote
monitoring, diagnostics, and troubleshooting to h elp you enhance
the availability of your servers, as well as storage and network
devices. The ISEE soft ware is located on the stora ge server in the
c:\hpnas\components\ISEE folder. For more information, go
to the HP web site: h
ttp://h20219.www2.hp.com/services/cache/
10707-0-0-225-121.aspx.
HP Services provides service tools that notify you when a significant system
event has or will occur. These tools, WEBES System Event Analyzer (SEA)
and OSEM
, are used both as part of the ISEE r emote service offering and
as standalone to
ols to HP service customers. They are designed to send a
notification only wh en an event or series of events has occurred that require
service action. They are not intended to be real-time system state monitors
10
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