3.1 Process Chart
This section describes how to troubleshoot the product according to the troubleshooting Process
chart.
Figure 3-1 shows the troubleshooting Process chart.
Figure 3-1 Troubleshooting Process chart
Locate the fault cause
Troubleshoot according
to the cause
Is the fault
cleared?
Contact technical
support center
No
是
No
No
Yes
Troubleshoot by seeing
“Failing to Log In to
the ISM”
Observe the fault
symptom and analyze
Collect the information
about the fault
Log in to the ISM?
Query whether the event
information exists in the system
Clear the event according to the
advice
Is the fault removed after
clearing the event?
Start
End
Yes
No
Observe and record the indicator
status
Yes
Yes
3 Troubleshooting Process
OceanStor S2600 Storage System
Troubleshooting
3-2 Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Issue 03 (2010-01-28)
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