Network connection problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 5, “Parts listing,” on page 153 to check if a component is a consumable, structural, or FRU part.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
Symptom Action
Unable to wake the server
using the Wake on LAN
feature.
1. If you are using the dual-port network adapter and the server is connected to
the network using Ethernet 5 connector, check the system-error log or IMM2
system event log (see “Event logs” on page 124), make sure:
a. The room temperature is not too high (see “Server features and
specifications” on page 6).
b. The air vents are not blocked.
c. The air baffle is installed securely.
2. Reseat the dual-port network adapter (see “Removing an adapter from the PCI
riser-card assembly” on page 179 and “Replacing an adapter on the PCI
riser-card assembly” on page 180).
3. Turn off the server and disconnect it from the power source; then, wait 10
seconds before restarting the server.
4. If the problem still remains, replace the dual-port network adapter.
Wake on Lan feature is in
disable mode
1. Turn on the server.
Note: Approximately 1 to 3 minutes after the server is connected to ac power,
the power-control button becomes active after the power-on LED flashes
slowly.
2. When prompted, <F1 Setup> is displayed, press F1. If you have set an
administrator password, you are prompted to type the password.
3. Under System Configuration and Boot Management, select System Settings.
4. Under System Settings, select Network.
5. Under Network, select the port number.
6. Under the chosen port number, select Intel (R) I350 Gigabit Network
Connection.
7. Under Main Configuration Page, select NIC configuration.
8. Under NIC configuration, change the Wake on Lan function from Disabled
to Enabled.
9. Press ESC several times until the System Configuration and Boot
Management window is displayed.
10. Select Save Setting.
11. Turn off the server and disconnect it from the power source. You must
disconnect the system from ac power to enable the Wake on Lan function.
Log in failed by using LDAP
account with SSL enabled.
1. Make sure the license key is valid.
2. Generate a new license key and log in again.
Chapter 4. Troubleshooting 141
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